Google Data Studio
Kumar Gaurav
Travel, Tourism And Aviation Professional
New Delhi
Summary
Diligent Senior Sales Professional and Product Expert offering more than 16 years of industry success, including product roadmap development, Impart Training, market research and data analysis. Highly skilled in identifying opportunities to maximize revenue. Driven and strategic with proven history of superior market penetration and product launch process.
Overview
18
18
years of professional experience
5
5
Certifications
Work History
General Manager (Sales, Marketing and Revenue)
Heritage Aviation Private Limited
New Delhi
04.2022 - Current
- Leading Pan India Sales and Marketing for Helicopter Charters, Regional Connectivity Scheduled Flights and Char Dham Heli Packages.
- Developed marketing plans and strategy to promote specific products to target demographics
- Managing Team and Driving Sales Across the Country.
- Identifying Govt. Tender Opportunities and complete the paperwork to apply for tenders.
- Developing tech tools and implementing the same.
- Leading Digital and offline Marketing efforts both for B2b and B2c.
- Leading the Ground Operations, and Land Arrangements for Niche pilgrimage products like Char Dham Yatra, and Amarnath Yatra.
- Managing P & L and Revenue.
- Act as a team leader in group projects, delegating tasks and providing feedback.
- Gained extensive knowledge in data analysis and reporting.
Regional Manager
Thomas Cook India Limited, Vertical
Ahmedabad
02.2020 - 04.2022
- Managing Team and Driving Vertical Sales Across the Region
- Managing P & L for Franchisee and Domestic Retail Verticals
- Making Strategy on Regional Level to Promote the Holiday Products in the Region
- Holiday Sales through Network of Franchisee Partners and Retail Branches across Gujarat Region
- Expanding the Franchisee Network across Gujarat Region
- Lead Generation for Retail and Franchisee by Leading BTL Activities in Gujarat
- Timely Implementation of Marketing Plans, Activities, and Tie-ups
- Also working as a Quality Analyst for Virtual Call Centre Sales.
- Co-ordination among cross function and Team Managers.
Senior Product Manager
Oravel Stays Private Limited
Gurgaon
01.2019 - 02.2020
- Manage P&L of travel destinations assigned
- Create travel itineraries for both B2C and B2B
- Developed marketing plans and strategy to promote specific products to target demographics
- Keep evolving the products and prices to meet demand targets
- Help Tech Team with Subject Matter Expertise to build technology based tools to promote ease of selling among the sales channels.
- Impart Training to sales people in B2C teams, Micro Markets and to partner sellers
- Cross functional interaction to drive destination agenda with multiple functions like Contracting, Marketing, Finance and Sales etc
- Manage vendors and internal teams for efficient post sales operations.
Product Manager
Yatra Online Private Limited, Domestic Holidays
Gurgaon
08.2017 - 12.2019
- Product Designing and Development (Bhutan, Sri Lanka, Andaman)
- Contracting with Principle suppliers (Hotel,Transport, Activities)
- Product Strategy and Risk Mitigation on procured Hotel and Air Inventory
- Ensuring Smooth operations, managing vendors
- Coordinate and Push sales through different sales channels
- Constantly Innovate and develop new Products.
- Help Tech Team with Subject Matter Expertise to build technology based tools to promote ease of selling among the sales channels
- Cross functional interaction to drive destination agenda with multiple functions like Contracting, Marketing, Finance and Sales etc
- Manage vendors and internal teams for efficient post sales operations, Handling End to end FIT and GIT Products for given destinations
- Procuring Air and Land Inventory based on projections and requirement of different sales channels
- Managing pre-purchased Inventory of Land, Air Seats
- Business Planning and Revenue Management for given products
Product Manager
Thomas Cook India Limited, Domestic Leisure & Pilgrimage
01.2014 - 08.2017
- Handling End to end FIT and GIT Products for given destinations
- Product Designing, Contracting, Strategy
- Managed Products Like Bhutan, Nepal, North East, Kailash Mansarovar, Uttarakhand
- Coordinate and Push sales through different sales channels
- Procuring Air and Land Inventory based on projections and requirement of different sales channels
- Managing pre-purchased Inventory of Land, Air Seats
- Driving Sales through Call Centre and Retail/Franchise Sales Team
- Training of Call Centre and Retail/Franchise Sales Team
- Business Planning and Revenue Management for given products
- Constantly Innovate and develop new Products
Operations Manager (Domestic Mice and Leisure)
SKH Global Travels Private Limited
New Delhi
05.2012 - 01.2014
- Developed MICE & Leisure products
- Product development for Website and for distribution within sales Team and Implant offices.
Business Development Manager
Lifex Discovery Private Limited
New Delhi
03.2010 - 05.2012
- Developed new business by networking with valuable customers
- Negotiated, prepared and signed contracts with the principal suppliers (Hotels, ground suppliers, transporters)
- Developed new Experiential products for School Groups, Corporate Groups, Families and Individuals
- Handling entire team Sales and Operations
- Handled the Sales and Promotion for Company's Campsite in Manali.
Travel Consultant
Yatra online Private Limited, Domestic Hotel
Gurgaon
06.2008 - 02.2010
- Selling Tour packages and Hotels
- Customer Services Regarding the Cancellation & Amendment of the bookings.
Executive Inbound Tours
Holidays to Treasure India Tours Pvt. Ltd
06.2007 - 07.2008
- Responsible for handling inbound tour operation.
Management Trainee (Sales)
Orbit Tours and Trade Fairs
Mumbai
06.2005 - 08.2006
- Trade Fair & International Holiday products.
Education
CMTHS -
HNB Garhwal University
MBA - Tourism
J.N.P.G. College Lucknow University
B. Com - Commerce
Skills
Business analysis & development
P & L Management
Research and trend analysis for Data Driven Decisions
Marketing and advertising B2C and B2B channels (Digital and Offline)
Risk mitigation of Procured Inventory
Quality Analyst for Virtual Call Centre Work from Home Process
Vendor ManagementStakeholder relations & Conflict resolution
Team leadership and ManagementStrong Holiday Product knowledge (India & Sub-continent)Accomplishments
- Developed Booking Engine and Portal for Selling Helicopter Tickets online through website www.airheritage.in.
- Increased sales of Andaman by 60% over last year during my tenure at Yatra.com.
- Increased sales of Bhutan, Nepal & Kailash Mansarovar by 100 % over a two-year period in Thomas Cook.
- Project Development- Started Kailash Mansarovar Yatra as a group departure and successfully operated two seasons with around 100% YOY growth over a two-year period in Thomas Cook.
- Creative Problem Solving: Managed the Last-minute Inventory crisis situation in Andaman.
Software
Ms-Excel
Power BI
Basic HTML and CSS
Google Analytics
Certification
Certificate in Business Analytics using R (2018)
Timeline
Google Ads Workshop
06-2023
Interactive Dashboard with Google Data Studio
01-2023
Fundamentals of Digital Marketing
06-2022
General Manager (Sales, Marketing and Revenue)
Heritage Aviation Private Limited
04.2022 - Current
Regional Manager
Thomas Cook India Limited, Vertical
02.2020 - 04.2022
Senior Product Manager
Oravel Stays Private Limited
01.2019 - 02.2020
Certificate in Business Analytics using R (2018)
01-2018
Product Manager
Yatra Online Private Limited, Domestic Holidays
08.2017 - 12.2019
Best Product Manager Award 2016-17 by Thomas Cook PAN India Domestic Holidays.
01-2016
Product Manager
Thomas Cook India Limited, Domestic Leisure & Pilgrimage
01.2014 - 08.2017
Operations Manager (Domestic Mice and Leisure)
SKH Global Travels Private Limited
05.2012 - 01.2014
Business Development Manager
Lifex Discovery Private Limited
03.2010 - 05.2012
Travel Consultant
Yatra online Private Limited, Domestic Hotel
06.2008 - 02.2010
Executive Inbound Tours
Holidays to Treasure India Tours Pvt. Ltd
06.2007 - 07.2008
Management Trainee (Sales)
Orbit Tours and Trade Fairs
06.2005 - 08.2006
CMTHS -
HNB Garhwal University
MBA - Tourism
J.N.P.G. College Lucknow University