Kunal Kaushik
Summary
Develop values, stay positive and work on skill improvement going forward rather being a perfectionist be progressive so that learning becomes a continuous process which will keep us grounded and updated.
Overview
13
13
years of professional experience
6
6
years of post-secondary education
Work History
HOD - Housekeeping
Royal Orchid Fort Resort Mussoorie
Dehradun
11.2025 - 05.2026
- Managed hotel housekeeping operations, assessing needs while remaining within budgeted OPEX figures.
- Inspecting guest rooms & public area daily to ensure adherence to cleanliness, hygiene and brand standard.
- Setting up standard operating procedures, managing laundry services and overseeing the lost and found management.
- Demonstrated strong organizational skills by effectively coordinating team schedules and tasks.
- Prioritized daily tasks to ensure timely and efficient service delivery to guests.
- Improved guest satisfaction, resulting in positive comments on OTA platforms that attracted new customers.
- Trained team on upselling techniques, contributing to revenue generation for achieving MTD & YTD targets.
Operation Executive
Logicon
Pune
10.2024 - 09.2025
- Re-routed increased costs in annual budget, resulting in improved financial outcomes.
- Re-routed increased costs in the annual budget, resulting in improved financial outcomes.
- Ensure all vendors' invoices are timely signed and submitted for ease of payment.
- Managed vendor selection by comparing products based on service, quality, price, durability, and design prior to procurement.
- Reviewed and updated budget reports to ensure accurate financial tracking.
- Monitored annual and quarterly budgets and annual operating plans to manage facilities according to organizational needs.
- Provided expertise to oversee expense costs for facility operations.
- Negotiation with the vendors in order to save money and highlight the savings in the MIS report.
- Managed maintenance for three towers, each with over 16 floors, ensuring all areas were well-kept.
Owner
Chini Rasoi
11.2021 - 10.2024
- Ensured compliance with FSSAI license for food standards in the outlet.
- Employed and managed vendors by negotiating deliverables, cost and expected quality.
- Catered for events including birthdays, anniversaries, marriages, and government office functions, enhancing customer satisfaction.
- Assisted in operations at Dehra Dun outlet
- Provided catering services for birthdays, anniversaries, marriages, and government office functions, ensuring high-quality food and service.
- Built healthy relations with the vendors, worker, and client.
- Maintained hygiene standards at the outlet and ensured workers adhered to health regulations.
Asst Hospitality Manager
Sodexo: Bajaj Akurdi
Pune
01.2021 - 10.2021
- Coordinated pre-opening activities and facilitated club house inauguration with VIP attendees, enhancing community engagement.
- Trained new employees on hospitality protocols, ensuring adherence to company guidelines and enhancing service quality.
- Managed team of front desk agents, supervising personnel in issue resolution.
- Conducted daily briefings and scheduled rounds with team members to maintain property standards.
- Ensure all re-bill staff attendance is marked in pro forma invoice and same is submitted to client's accounts department.
- Ensure all vendor bills are compiled and are timely submitted.
- Ensure all re-bill staff attendance is marked in proforma invoice and same is submitted to client's accounts department.
- Procured housekeeping machinery based on cost comparison with the other brands.
Asst Floor Manager
Logicon
Pune
07.2018 - 03.2020
- Brief staff on offers & promotion, new store launch, fit outs and de-fit outs in mall.
- Developed monthly presentations focusing on mall ambience, daily visitor counts, food court brands, and sales audits.
- Ensure monthly electricity bill is well tracked and respective stores' payments are done timely.
- Coordinated with RET for renovations, cosmetic updates, and fit-out processes in stores.
- Managed asset lifecycle, housekeeping, security, and customer relationship activities to maintain operational standards.
- Acquired detailed knowledge of valet operations and parking procedures.
- Detailed understanding of Valet, Parking and its SOP.
- Investigated discrepancies in financial statements or documents.
- Proposed or approved modifications to project plans.
Housekeeping Supervisor
Amanora Town Center
Pune
04.2017 - 07.2018
- The mall comprises 1.2 million sq. ft. built up with an expansion of another 5-lakh sq. ft.
- Setting up SLA, vendor management, budget preparation (operation department).
- Ensured time management through a Time & Motion Study to complete tasks efficiently.
- Tracked and documented incident reports to refine daily operations.
- Organize chemical usage & machinery usage staff training.
- Developed team performance standards to establish benchmarks for quality.
- Achieved cost-savings by developing functional solutions to problems.
- Ensure Incident Report is well written and tracked for fine-tuning of daily operations.
- Implemented functional solutions that resulted in cost savings.
Housekeeping Executive
Hilton Garden Inn
09.2016 - 03.2017
- Ensure after EHK approval absolute spring-cleaning schedule is set, followed and completed at times of low occupancy.
- Ensure all DND & Double DND rooms are closely monitored and the report is shared with security & Front Office.
- Greeted guests warmly and addressed their needs in a courteous manner.
- Assisted team members with resources and advice to improve teamwork.
- Build, mentor and retain a high performing team with a focus on accountability, service and team engagement.
- Coordinated and ensured adherence to spring-cleaning schedule during low occupancy to maintain high cleanliness standards.
- Built, mentored, and retained high-performing team focused on accountability and service excellence.
- Establish priorities consistent with the hotel objective.
Housekeeping Supervisor
Radisson Blu
Greater Noida
04.2015 - 08.2016
- Documented guest likes and dislikes to improve future interactions and service quality.
- Discussed, planned, and circulated staff roster according to hotel forecasted occupancy.
- Tracked components of MIS daily to generate exact figures.
- Discussed, planned, and circulated the staff roster based on hotel forecasted occupancy.
- Regular improvement on "Eye for Detail" so as to fine-tune housekeeping so as to generate good customer reviews.
Management Trainee - Housekeeping
The WESTIN Gurgaon
07.2013 - 02.2015
- Ensured timely cleaning of guest rooms and proper stocking of maid's cart to enhance guest satisfaction.
- Ensure public area is well maintained, also cleaning schedules are followed timely.
- Facilitated staff training sessions weekly, fortnightly, and monthly to enhance team skills.
- Compiled monthly asset inventory including linen and mini bar to maintain operational accuracy and accountability.
- Conducted staff training sessions weekly, fortnightly, and monthly to improve team skills and service quality.
- Studied company processes and procedures to understand roles better.
Education
BHM - F&B, HK, Front Office, Economics, Accounts, Stats
Welcom group Graduate School of Hotel Administration
Manipal, Karnataka 05.2009 - 06.2013
class 12th - PCM, English - Painting
C.B.S.E board
Dehradun 03.2007 - 04.2008
class 10th - PCMB, Hindi, English, History, Geography, Phy. Edu
I.C.S.E board
Dehradun 04.2005 - 03.2006
Skills
- Inventory management
- Quality control
- Quality assurance
- Budget management
- Vendor negotiation
- Staff training
- Leadership skills
- Customer service
- Task prioritization
- Time management
- Problem solving
- Organization and time management
Hobbies and Interests
- Cooking food, following cooking shows
- Listening to saints, chanting mantras
- Be among the kids and enjoy their innocence
References
- Mr. Anand Bhalerao, Asst. General Manager PMC, +91-9923075449
- Mr. Nitin Shah, Branch Head, +91-7054916665; 9881713109
- Mr. Manbar Singh Negi, AHM Sodexo, +91-7387514083
Personal Information
Date of Birth: 02/06/91
Languages
English
Proficient
C2
Hindi
Proficient
C2
Timeline
HOD - Housekeeping
Royal Orchid Fort Resort Mussoorie
11.2025 - 05.2026
Operation Executive
Logicon
10.2024 - 09.2025
Owner
Chini Rasoi
11.2021 - 10.2024
Asst Hospitality Manager
Sodexo: Bajaj Akurdi
01.2021 - 10.2021
Asst Floor Manager
Logicon
07.2018 - 03.2020
Housekeeping Supervisor
Amanora Town Center
04.2017 - 07.2018
Housekeeping Executive
Hilton Garden Inn
09.2016 - 03.2017
Housekeeping Supervisor
Radisson Blu
04.2015 - 08.2016
Management Trainee - Housekeeping
The WESTIN Gurgaon
07.2013 - 02.2015
BHM - F&B, HK, Front Office, Economics, Accounts, Stats
Welcom group Graduate School of Hotel Administration
05.2009 - 06.2013
class 12th - PCM, English - Painting
C.B.S.E board
03.2007 - 04.2008
class 10th - PCMB, Hindi, English, History, Geography, Phy. Edu
I.C.S.E board
04.2005 - 03.2006