Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Affiliations
References
Timeline
Generic

Kunal Mahajan

Hyderabad

Summary

Results-oriented sales and business development leader with 14+ years of experience managing key enterprise accounts and driving revenue growth across digital transformation, corporate training, and staff augmentation sectors. Skilled in building strong client relationships, leading high-performing sales teams, and exceeding sales targets. Currently spearheading business development initiatives and achieving significant revenue growth at Mindmap Digital while overseeing multiple enterprise accounts.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Sales Manager

Mindmap Digital Private Ltd.
Hyderabad
12.2021 - Current
  • Spearheaded business development initiatives across Digital Transformation, Corporate Learning, and Staff Augmentation, achieving over $4 million in revenue in FY 2022-2023.
  • Serving as Key Account Manager for multiple enterprise clients, including Adani Group, WNS, and EXL, ensuring high client satisfaction and repeat business.
  • Forge strategic partnerships with leading organizations such as Adani Group, Capgemini, and DRDO.
  • Lead account management and client relationship efforts, ensuring exceptional client service and long-term business success.
  • Collaborate with Client Service Partners (CSPs) and cross-functional teams to tailor solutions that address client business needs and drive growth.
  • Develop and implement go-to-market strategies, contributing to a 15% year-over-year increase in revenue.

Manager - Business Development

Sunitha Info Vision Ltd., Hyderabad
Hyderabad
11.2018 - 11.2021
  • Managed B2B and government accounts for EdTech products, achieving $70,000 in revenue over two years by developing strategic sales and marketing campaigns.
  • Built relationships with key decision-makers in the target markets, ensuring successful client acquisition and retention in a highly competitive environment.

Learning Solution Architect - Head of Marketing

Instancy Software Ltd., Hyderabad
Hyderabad
06.2021 - 09.2021
  • Developed, documented and implemented solution architectures for enterprise systems.
  • Managed creative teams responsible for developing content such as blog posts, videos or infographics that support overall marketing objectives.
  • Monitored customer feedback on social media sites in order to identify areas of improvement or opportunities for growth.

Customer Care Associate

Dell International Ltd.
Hyderabad
02.2016 - 09.2017
  • Handled VIP and commercial customer accounts, providing end-to-end resolution and maintaining client satisfaction.

Sales Team Member

Teletext Holidays
Hyderabad
02.2015 - 02.2016
  • Managed e-learning projects and contributed 15% to topline growth and 5% to bottom-line improvements.

Sr. Executive (CEO's Office)

Tata Business Support Services Ltd.
Hyderabad
11.2008 - 11.2014
  • Led e-learning and instructional design projects, securing repeat business.
  • Developed and implemented long-term strategic plans to ensure organizational growth and sustainability.
  • Negotiated contracts with vendors to maximize cost savings while maintaining quality standards.
  • Coordinated cross-functional teams to streamline processes and improve efficiencies.

Education

Bachelor of Arts - Social Work

INDIRA GANDHI NATIONAL OPEN UNIVERSITY
08-2024

Skills

  • Profitability Optimization
  • Client Relationship Management
  • Lead Generation
  • Key account development
  • New Business Development
  • Business Development and Strategy
  • Lead Generation
  • Revenue Generation and Forecasting

Accomplishments

  • Received 1 Extra miller award, 4 WOW awards, a trophy, and8 Customer appreciation awards at Tata Business Support Services Ltd.

Certification

  • Global Career Counseling – UCLA Extension
  • Cloud Pak for Business Automation Sales Foundation V2 – IBM
  • Cloud Pak for Business Automation Sales Intermediate – IBM

Languages

Hindi
First Language
English
Proficient (C2)
C2

Affiliations

  • Part of Argentine Tango Communities in India

References

References available upon request.

Timeline

Sales Manager

Mindmap Digital Private Ltd.
12.2021 - Current

Learning Solution Architect - Head of Marketing

Instancy Software Ltd., Hyderabad
06.2021 - 09.2021

Manager - Business Development

Sunitha Info Vision Ltd., Hyderabad
11.2018 - 11.2021

Customer Care Associate

Dell International Ltd.
02.2016 - 09.2017

Sales Team Member

Teletext Holidays
02.2015 - 02.2016

Sr. Executive (CEO's Office)

Tata Business Support Services Ltd.
11.2008 - 11.2014

Bachelor of Arts - Social Work

INDIRA GANDHI NATIONAL OPEN UNIVERSITY

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