Kunal Vishwakarma
Lead Consultant
New Delhi,DL
Summary
Certified Coupa Administrator with over a decade of experience in procurement across diverse industries. Expertise in Procure-to-Pay processes, supported by a strong background as a Technical Training Instructor, effectively delivering training to Coupa partners and employees. Proven ability to streamline operations and enhance user proficiency, driving efficiency and maximizing the value of procurement systems. Committed to leveraging technical knowledge and instructional skills to foster a culture of continuous improvement within organizations.
Overview
13
13
years of professional experience
8
8
Certifications
Work History
Lead Consultant
ITC Infotech
06.2023 - Current
- Overseeing Development & Operations are acknowledged within SLA.
- Actively identifying opportunities to leverage Coupa functionality to improve daily efficiency.
- Supporting the P2P department during month ends.
- Partner with vendor, IT and Reporting team to meet the business objectives.
- Build and train team on Coupa Platform to improve their working knowledge.
- Provide strategic recommendations on process improvements and Coupa adoption.
- Configure Coupa modules, business rules, workflows, and integrations.
- Lead system testing, UAT planning, and defect resolution.
- Ensure data migration accuracy and reporting readiness.
Technical Instructor
Coupa Software
09.2022 - 06.2023
- Technical Instructor trained Coupa customer, partners and employees successfully on multiple certifications (Admin, Procurement & Invoicing).
- Managing Coupa India region as Technical Instructor and providing consultation to the stakeholders.
- Attended Coupa Annual meetings for ILT’s for the development of new course and features of Coupa in R36.
- Certified and attended virtual/In-person trainings on multiple Coupa Certification.
- Helped and proactively contributed in the development of Coupa Implementation teams.
Procurement Lead & Coupa Admin
Better.com
09.2021 - 09.2022
- Hired, Trained, and managed a team of Procurement Specialist and Buyer.
- Lead important Procurement projects i.e., Contract/PO Compliance, Vendor management, Training and Modules, Virtual cards (Initial stage), Spend management.
- Oversee end to end procurement projects–Planning, timeliness, improvement, and project quality.
- Certified Coupa Administrator, managing daily Coupa platform issues.
- Created and Implemented new Entity (Trussle) on Coupa Platform.
- Lead weekly Coupa and NetSuite integration Call with Integration Engineer.
- Creating Monthly Dashboard and publishing with Procurement Hierarchy.
- Successfully reduced Average Requisition Approval time to half from 18 Days to 9 Days in 3 months.
- Conducting Daily Team huddle to mitigate operational risk.
- Leading Team of 6 members and addressing people issue actively to maintain high morale in the team.
- Identify and mitigate any risks/issues that are foreseen as potential bottlenecks to the process.
Lead Analyst
WPP Wunderman Thompson
07.2019 - 09.2021
- Creating Budget and Purchase Order task for the respective teams.
- Formalize all necessary documents (SOW, Sponsorship agreement, Change order form) with the respective team.
- PO Process/Maintenance in the house tool of Microsoft (My Order, Payment Central).
- Budget Transfer and creating strategy for every quarter.
- Creating Budget and PO task for the respective teams.
- PO Process/Maintenance in the house tool of Microsoft (My Order, Payment Central).
- Working on Microsoft tools like My Order, Mash and MBP (Marketing Budget Planning) tool.
- Supporting Microsoft subsidiary for Microsoft i.e., APAC & EMEA.
- Conducting training session for new team member.
Buyer
British Telecom
10.2015 - 07.2019
- Creating Purchase Requisition and sharing approved Purchase Orders to the stakeholders.
- Execute tasks & strategies includes creating purchase orders and auditing invoices for AP before payments.
- Track and report key functional metrics to reduce expenses and improve effectiveness.
- Partner with stakeholders to ensure clear requirements documentation.
- Supporting business with E-sourcing activities.
- Achieving individual and team savings targets.
- Provide all customers with a high level of customer service, effectively & efficiently respond to their queries.
- Requesting for Quote (RFQ), Request for Proposal (RFP) and auditing final pricing documents.
- Ensure effective and efficient resolution of all users related operational issues.
- Support driving operational stakeholder behavior in routing spend through Approved & Preferred suppliers.
- Drive reporting by updating information in identified Reporting and Project Management systems.
- Support Sourcing projects by performing Spend Analysis.
- Purchase Requisition interception to drive savings and Compliance.
- Negotiating with suppliers to seek better prices and quality.
- Managing ad-hoc SRM requests related to Purchase Requisition and Order management.
Associate Buyer
Genpact
04.2013 - 03.2015
- Contact business operational team for resolving any issues with Purchase Order.
- Adding and subtracting suppliers to manage the supplier database.
- Invoice management and Payment processing.
- Manage Creation and maintenance of Purchase orders.
- Supporting Tactical sourcing team.
- Addressing and discussing root cause analysis for team improvement areas.
- Mentoring associates, conducting process knowledge refreshers as well as domain tests across teams.
- Maintained quality statistics Reports, Updating Process Flow, Reporting of Various MIS Reports.
- Prepared various Reports and Trackers such as Work allocation report (Daily), EOD reports (Daily), Update tracker (Weekly), Quality Checks report (Weekly) and KAT reports (monthly).
- Ensuring effective feedback to the clients via e-mails & regular calls and WebEx.
- Job achievement and additional daily activities.
- Responsible to track daily progress report and representing the data to the management.
Education
Master of Business Administration - Finance
Punjab Technical University
01.2013
B.Com - undefined
Delhi University
01.2010
Sr. Secondary (10+2) - CBSE Board
Bharat National Public School, Delhi
01.2007
Secondary (10th) - CBSE Board
BVM Public School, Delhi
01.2005
Skills
Product Management
Communication Skills
Interpersonal Skills
Procurement
Team Management
Project Management
Invoice/Billing
Certification
Core Implementation specialist Issued Oct 2022
Tools
- COUPA Software
- ServiceNow
- SAP
- NetSuite
- Lucid Chart
- My Order
- Gfp / Buy
- Microsoft Dynamic 365
BUSINESS VISA
US VISA January 2034
Timeline
Lead Consultant
ITC Infotech
06.2023 - Current
Technical Instructor
Coupa Software
09.2022 - 06.2023
Procurement Lead & Coupa Admin
Better.com
09.2021 - 09.2022
Lead Analyst
WPP Wunderman Thompson
07.2019 - 09.2021
Buyer
British Telecom
10.2015 - 07.2019
Associate Buyer
Genpact
04.2013 - 03.2015
B.Com - undefined
Delhi University
Sr. Secondary (10+2) - CBSE Board
Bharat National Public School, Delhi
Secondary (10th) - CBSE Board
BVM Public School, Delhi
Master of Business Administration - Finance
Punjab Technical University