Kuntal Ghosh
Kolkata,WB
Summary
Senior management professional, bringing strategic leadership and operational excellence to drive organizational success. Skilled in project management, team collaboration, and process optimization with keen focus on achieving results. Adept at navigating complex challenges, fostering culture of accountability, and adapting to evolving business needs. Known for strong decision-making, effective communication, and building high-performing teams.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Manager - HR
Reliance Retail Limited
02.2023 - Current
- Optimized costs and resource allocation, enhancing project efficiency while improving ROI.
- Led process improvements, streamlining workflows and implementing best practices to drive operational excellence.
- Managed performance evaluations, compensation, and hiring strategies, ensuring optimal staffing and workforce planning.
- Navigated complex challenges with agility, adapting to dynamic business environments while maintaining efficiency.
- Leveraged data-driven insights to inform strategic decisions, resulting in improved profitability and business outcomes.
- Consistently surpassed annual performance targets, aligning HR initiatives with business objectives.
- Introduced innovative solutions to overcome operational bottlenecks, significantly boosting productivity and team effectiveness.
Lead HR Operations
Delightful Gourmet Pvt. Ltd (Licious)
10.2022 - 02.2023
- Led a comprehensive HRIS revamp for both white-collar (Darwinbox) and blue-collar (O-Paper) workforce, ensuring seamless implementation, data integrity, and improved system efficiency. Partnered with SC HRBPs across multiple locations to maintain data accuracy and enhance workforce management.
- Spearheaded process automation initiatives, collaborating with Tech, Ops Excellence, and HRBP teams to streamline workflows, reduce manual effort, and improve operational efficiency. Identified and resolved key HR operational challenges, driving productivity and process optimization.
- Managed ESOP portal transition, overseeing the migration from Zen Equity to Qapita, enhancing platform efficiency, user experience, and compliance. Ensured seamless data migration, accurate reporting, and optimized stakeholder access for improved equity management.
City HRBP
Delightful Gourmet Pvt. Ltd (Licious)
01.2021 - 09.2022
- Provided strategic HR support to the Kolkata D2C business, ensuring compliance adherence, workforce availability across shifts, and seamless LTO execution before manpower deployment.
- Led DC-level organizational restructuring, focusing on profitability (P/L) optimization, enhanced accountability, and structured succession planning. Designed and implemented KRAs for DC team members to drive performance and efficiency.
- Championed employee engagement initiatives, successfully maintaining an Employee Net Promoter Score (eNPS) of 90+, fostering a high-morale workplace culture.
- Spearheaded ESG compliance and audit execution, ensuring all deliverables met auditor expectations while aligning HR practices with sustainability standards.
HRBP
Cultfit Healthcare Pvt. Ltd. (Cure.Fit)
09.2019 - 06.2020
- Served as a strategic HR partner and change agent, delivering integrated HR solutions to align with business needs and support the entire employee lifecycle.
- Collaborated with leadership to drive employee engagement initiatives, fostering a high-performing, inclusive culture while implementing a long-term employee relations strategy that ensures fair and consistent associate treatment.
- Led change management efforts, establishing an open and transparent communication framework and ensuring consistent HR policy implementation at Cure.Fit to balance business objectives with employee advocacy.
HR Executive
Keventer Agro Ltd
09.2018 - 09.2019
- Led manpower planning, budgeting, and deployment, ensuring alignment with business goals.
- Stimulated employee engagement, loyalty, and commitment to values and culture of company, resulting in the retention rate increase.
- Oversaw payroll processing, ensuring accurate payments while adhering to strict deadlines for submission.
- Facilitated open communication channels between employees and management to promote a positive workplace culture.
Executive - HR
Tata Sky Ltd.
04.2014 - 08.2018
- Reduced employee turnover rates with targeted recruitment strategies and improved onboarding processes.
- Spearheaded diversity and inclusion initiatives, fostering a more inclusive workplace culture for employees.
- Partnered with department heads to define job roles, responsibilities, and qualifications for open positions, ensuring accurate representation of company needs in recruitment materials.
- Supported succession planning efforts by identifying high-potential talent within the organization for future leadership roles.
Education
MBA - Human Resources Management
University of Calcutta
Kolkata07-2013
B.Tech - Information Technology
Siliguri Institute of Technology
Siliguri07-2011
Skills
- Strategic planning
- Cross-functional collaboration
- Process Optimization
- Cross-functional team coordination
- Comprehensive Documentation Skills
- Talent development
- Organizational improvement
- Budget oversight
- Resource allocation
- HR policy documentation
- Project planning
- Data-driven decision making
Certification
Certified Human Resources Professional (Level-II) by Reliance Retail Academy,
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Manager - HR
Reliance Retail Limited
02.2023 - Current
Lead HR Operations
Delightful Gourmet Pvt. Ltd (Licious)
10.2022 - 02.2023
City HRBP
Delightful Gourmet Pvt. Ltd (Licious)
01.2021 - 09.2022
HRBP
Cultfit Healthcare Pvt. Ltd. (Cure.Fit)
09.2019 - 06.2020
HR Executive
Keventer Agro Ltd
09.2018 - 09.2019
Executive - HR
Tata Sky Ltd.
04.2014 - 08.2018
Certified Human Resources Professional (Level-II) by Reliance Retail Academy,
MBA - Human Resources Management
University of Calcutta
B.Tech - Information Technology
Siliguri Institute of Technology
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