KUSHAL VALECHHA
Ahmedabad
Summary
Experienced Retail Operations Manager with over 20+ years of experience in Retail Industry. Excellent reputation for resolving problems, improving customer satisfaction ,Business development, Property accusation & Negotiation ,Franchising . Hardworking and passionate with strong organizational skills.
Overview
20
20
years of professional experience
Work History
Regional Manager - Retail State Head - GJ, MP, MH
StoveKraft Limited
Ahmedabad
04.2024 - Current
- Handling Retail Sales for GJ, MP & MH Under Stovekraft Limited Brand "Pigeon Exclusive Store"
- Develop the territory and add new Retail Stores
- Ensure the sales are based on the goals and objectives as defined by the Management as per Business Plan.
- Generating & activating property agents/brokers
- Work closely with the agents/property brokers to identify the right location for opening Store.
- Responsible for reaching out to new areas and add more stores in the territory, as per the Business Plan
- Launch of the Stores as per the plan, guidelines and timelines.
- Plan and achieve the organizational goals as set in the annual plan-in terms of volumes, conversion, and overall growth of the organization.
- Ensuring that Stores achieve the Sales as per business plan
- Ensuring the listed SOP’s and procedures are followed at Stores
- Attending to customer complaints, ensuring that a high level of customer satisfaction is obtained
- Weekly Sales review with the store Managers and initiating corrective actions.
- Plan and implement sales promotional activities.
Retail Operations Manager & BD-Gujarat
Firstcry.com
01.2023 - 03.2024
- Set the business targets & drive team to achieve day wise & month wise targets through constant reviews.
- Get the highest possible operating profits & achieve the projected targets.
- Day to day Sales review with SM's & weekly review with store Teams.
- Responsible for the 100% stock level maintain as per the store requirement.
- Planning of stock & find the gaps of stock & categories.
- Ensure the proper feedback pass to the buying & merchandising team.
- Ensure the 100% Operations to be maintained timely like hiring new teams, SOP, product knowledge & staff training.
- Ensure maintain the brands VM standards to be maintained at all the locations.
- Plan & execution of marketing budget & cost.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Directed training and performance monitoring for 190+ staff members.
- market research, strategic property identification, strong negotiation, and effective relationship management.
Retail Operations Manager
Envision Associates LLP
04.2017 - 02.2023
- Handled 23 exclusive brands store & managed 35cr annual revenue with the brands like Puma, Pepe Jeans London, Blackberry's, Mufti, Arrow.
- Planned, directed, coordinated and assigned manpower to efficiently meet daily production requirements and goals.
- Scheduled employee tasks, conducted performance reviews and executed daily branch operational goals to maximize team productivity.
- Conducted inventory analysis to determine optimal stock levels.
- Assisted with stock accuracy and loss prevention by managing daily, monthly, quarterly and yearly reports.
- Contributed to leadership team for implementing company policies and procedures.
- Reviewed store sale numbers, cost of inventory, operational expenses and inventory losses.
- Analysed operational expenses and cost of inventory to identify losses and developed strategies for increased profits.
- Supported human resources by responding to candidates and screening, interviewing and hiring team members.
- Directed training and performance monitoring for 120+ staff members.
Area Retail Manager
United Colors of Benetton
01.2015 - 03.2017
Operations Manager
Apple Inc.
04.2014 - 12.2014
Cluster Manager -EBO & Key Accounts
Pavers England Footprints Ltd.
01.2011 - 03.2014
Retail Store Manager
Adidas India Marketing Private Limited
01.2008 - 12.2010
Store Manager
Pepe Jeans - London
04.2005 - 12.2007
Education
HSC -
Bachelor of Commerce - undefined
Skills
- Retail sales, Channel development, Distribution Management
- Good negotiation skill
Languages
English
Hindi
Gujarati
Sindhi
Hobbies and Interests
Travelling, Meeting with new people, Explore new cities.
Timeline
Regional Manager - Retail State Head - GJ, MP, MH
StoveKraft Limited
04.2024 - Current
Retail Operations Manager & BD-Gujarat
Firstcry.com
01.2023 - 03.2024
Retail Operations Manager
Envision Associates LLP
04.2017 - 02.2023
Area Retail Manager
United Colors of Benetton
01.2015 - 03.2017
Operations Manager
Apple Inc.
04.2014 - 12.2014
Cluster Manager -EBO & Key Accounts
Pavers England Footprints Ltd.
01.2011 - 03.2014
Retail Store Manager
Adidas India Marketing Private Limited
01.2008 - 12.2010
Store Manager
Pepe Jeans - London
04.2005 - 12.2007
Bachelor of Commerce - undefined
HSC -
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