Kushanth Sd
City Head - Sales
Bengaluru
Summary
As a dedicated and results-oriented City Head at Credit fair, I spearheaded a high-performing sales team operating nationwide, with a focus on the Bangalore region. My role involved overseeing the entire sales process, ensuring exceptional customer satisfaction, and achieving ambitious sales targets.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
City Head - Sales
Credit Fair
Bengaluru
11.2022 - Current
- As the City Head for Bangalore at Credit Fair, I led a high-performing sales team across Pan India. My responsibilities included conducting daily team reviews, addressing merchant escalations, ensuring competitive pricing, and personally meeting new and existing merchants. I played a key role in onboarding new merchants and fostering lasting relationships. Through strategic leadership and a client-centric approach, I made significant contributions to the company's growth and enhanced its market presence.
Senior Relationship Manager
Techfino Capital Private Limited
Bengaluru
10.2020 - 10.2022
- End to End process of personal loans in Education and Healthcare segment, through robust Technology platform.
- End to end loan processing within 8min.
- Maintaining good TAT to process loans to keep my partners happy.
- Giving best customer experience, by offering holistic financing solutions.
- Maintaining MIS , daily tracker , Milestone tracking.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Developed and led sales training initiatives for employees and teams across organization.
- Presented products to clients using dynamic presentations and practical use-case scenarios.
- Developed SWOT analysis and executed targeted sales strategies accordingly using data-driven decision-making.
- Built strong relationships with customers through positive attitude and attentive response.
- Monitored issues carefully and reached out to customers to provide immediate resolution and maintain satisfaction.
Collection Associate
Zestmoney
Bengaluru
02.2019 - 10.2020
- Handled high volume of in-bound calls and outbound calls pertaining to reconciliation of delinquent accounts
- Managed customer interaction through non-voice channels
- Team Management ,Troubleshooting
- Running Automation mails and whats app message.
- Bulk Running Whats app messages to collect EMI.
- 99% collection efficiency in 30 bucket.
- Consistently achieved 90% + monthly allocated files.
- Taking cancellation & refund approval from partners .
Export Import Executive
Sudarshan Cargos And Logistics
Bengaluru
10.2018 - 11.2019
- Air Import , Sea Import
- Checklist Preparation of bosch Automotive , Bosch limited ,Rexroth
- Reviewed internal processes, procedures and policies using Internal Trade Compliance regulations to govern importing and exporting.
- Oversaw timely and accurate US Customs filings and related documents to facilitate communications flow.
- Created and transmitted accurate documentation to governmental agencies for import activities.
- Maintained databases and transmitted US and Canadian Harmonized Tariff Schedule
Education
Diploma in Computer Science & Engineering - Computer Science And Programming
06.2014 - 06.2016
Public Secondary School -
06.2012 - 04.2014
Skills
Meeting leadership
Relationship building
Business networking
Strategic planning
Lead Generation
Business Development
Languages
Kannada , Hindi, Telugu , English, Tamil , Malayalam
Timeline
City Head - Sales - Credit Fair
11.2022 - Current
Senior Relationship Manager - Techfino Capital Private Limited
10.2020 - 10.2022
Collection Associate - Zestmoney
02.2019 - 10.2020
Export Import Executive - Sudarshan Cargos And Logistics
10.2018 - 11.2019
Cauvery College Gonikoppal - Diploma in Computer Science & Engineering , Computer Science And Programming
06.2014 - 06.2016
Shree Rajarajeshwari High School, - Public Secondary School,
06.2012 - 04.2014