Offering over 9 years of experience across functions
Presently associated with Dell International India Services Pvt Ltd as a “Inside Sales Partner Account Manager”
Adroit in areas of Quality Management, Operations Management, Training & Development, and Team Management
Demonstrated abilities in streamlining operations ensuring adherence to norms and regulations with key focus on achieving organizational objectives
A highly motivated and ambitious individual able to give timely and accurate
Advice, guidance, support and training to team members and individuals. Possessing
Excellent management skills and having the ability to work with the minimum of
Supervision whilst leading a team of eighteen or more. Having a proven ability to lead
By example, consistently hit targets, improve best practices and organize time
efficiently.
Overview
4
4
years of professional experience
Work History
City Head-Bangalore (Sales & Accounts Management)
Zomato Internet Pvt Ltd
Bangalore
Ensure the launch of the new business vertical was smoothly executed as set by the management
Define and execute the sales & account management processes and achieve the city targets through a highly motivated team of 20 members.
Account Manager Online Ordering Process
Zomato Media Pvt Ltd-Abu Dhabi, UAE
Abu Dhabi
Maintain relations with restaurant partners and develop strategies to ensure increase in revenue on a month to month basis
Monitor and track competitors in the market.
Client Engagement Manager
Zomato Media Pvt Ltd
Develop and maintain good relations with merchants and support them when an issue arises
Regular catch up with merchants to understand the market terms of revenue and response to the new concept of Zomato Cashless.
Technical Support Associate
IBM India Pvt Ltd
Bangalore
Support internal and external clients via phone, chat, and remote access
Understand and troubleshoot the issues faced and raise escalations pertaining to software updation, email server settings, password updation, and other technical concerns raised.
Vice President, Operations
STRADA Architects and Consultants Pvt Ltd
Bangalore
Handle the entire operations of the company and set up a proper structure for various departments in terms of finance, admin, operations, and other departments.
Business Development Manager
Direct IT Pty LTD
Bengaluru
06.2020 - 02.2021
Responsible for identifying, evaluating, generating leads and setting appointments for external stakeholders
Develop lead generation strategies with internal stakeholders to generate lead opportunities with prospective customers.
Inside Sales Partner Account Manager
Dell International Services India Pvt Ltd
03.2021 - Current
Driving Dell Technology business through our Global enterprise customers in the West region where I am responsible enablement on the Dell Technologies end to end portfolio
Grow and develop direct Enterprise customers including revenue growth, enterprise line of business for Dell, communicating strategic direction, pricing, discountingWork on Rate contract opportunities for large requirements
Generate growth each quarter around Dell's full portfolio of Enterprise products (Servers, Storage and Networking
Recommends business solutions considering customer needs and Dell interests.
Build relationships with customers based on knowledge of Dells technology, products, and services
Healthy funnel generation by working with maximum pre-sales / technical sales team members
Understanding the customers areas of Positioning Dell product portfolio
Stays abreast of current industry trends and how Dell customers are being impacted to help solve specific market challenges in targeted industries
Effectively prioritizes multiple demands while ensuring customer needs are met
Make decision based on an appropriate amount of information/data analysis
Utilizes strategic probing to identify, evaluate, and recommend alternative business solutions
Analyzes multiple market factors to both anticipate/identify customer problems/needs and recommends appropriate solution
Head of Sales & Alliance Management
Samosa Singh
Bangalore
- 01.2020
Direct and oversee the organization's sales policies, objectives, and initiatives
Set short- and long-term sales strategies and evaluate effectiveness of current sales programs
Lead and direct the work of others
Responsible for planning, implementing, and directing the sales activities of the company in a designated area to achieve sales objectives.