Skills
Summary
Accomplishments
Work History
Education
Certification
Generic
Lakshay Sharma

Lakshay Sharma

Gandhinagar

Skills

  • HR Strategy & Business Partnering Workforce Planning Organizational Development
  • Talent Acquisition & Workforce Management Recruitment Vendor Collaboration
  • Employee Relations & Engagement Grievance Handling Recognition Programs
  • Performance Management & Succession Planning Career Frameworks PIP Integration
  • HR Analytics & Reporting Attrition Analysis Dashboard Management Power BI
  • HRIS & Payroll Systems SAP SuccessFactors ONE HR Payroll Compliance (ESIC, PF)
  • Policy Development & Compliance SOP Drafting
  • Change Management & Culture Transformation ESS Improvements Organizational Transitions
  • Education Counsellor Visa Management Business Operations

Summary

Dynamic HR professional with over 12 years of corporate experience, including nearly 9 years dedicated to driving results in human resources across the healthcare and e-commerce sectors. Expertise includes over 5 years as a strategic HR business partner, focusing on culture transformation, workforce optimization, and compliance excellence. Proven track record in reducing attrition and enhancing employee engagement through the implementation of data-driven HRIS solutions such as SAP SuccessFactors. Recognized for aligning HR practices with global standards while fostering high-performance cultures and managing organizational change with empathy and effectiveness.

Accomplishments

  • Promoted to Assistant Manager HRBP at Advantmed.
  • Awarded You Matter Award for achieved highest retention rate FY 2024–25 across business unit at Advantmed
  • Rated P5 in performance appraisal FY 2022–23 at Flipkart.
  • Best support HRBP Award in BBD for FY 2021-22 at Flipkart.

Work History

Assistant Manager – HR Business Partner

Advantmed India LLP
Gandhinagar Gujrat
05.2023 - Current
  • Partnered with senior leadership to drive culture transformation across 1,500+ employees, improving ESS scores by 6% (88% -> 94%) and enhancing employer ratings on Ambition Box and Glassdoor Reviews though focused on employees with smooth exits, tenured employees, employees promoted through (Performance Appraisal,IJP,PPO) and employees enrolled for education programs.
  • Reduced attrition by 6 percentage points (35% -> 29%) through skip-level connects, RAG analysis, monthly strategic connect and early warning systems.
  • Designed and implemented career development frameworks (Career Compass, Talent Pool and Metamorphose), enabling succession readiness for 100+ employees.
  • Transitioned payroll operations to SAP SuccessFactors, ensuring 100% accuracy and timely disbursement.
  • Drafted and enforced HR policies /SOPs for (Code of Conduct, Night Shift allowances, Temp ID Card, Women safety protocols), integrating PIP framework into SuccessFactors.
  • Spearheaded employee engagement programs (Coffee with HR, Funathon Fridays) boosting morale and visibility under Bring the Fun initiatives.
  • Successfully managed high flagship events (Aura and Navratri celebrations) from budgeting to execution.
  • Drive culture of appreciation through (Internal Award, Appreciation Notes, Kudos) offering motivational push to enhance production and quality.
  • Conduct wellness programs (Dietician, Health-Check up, Dental, Eye-Care check-ups visits) on monthly / quarterly basis. Started Doctor on call initiative and empanelled with Namosute hospital to provide first mile assistance in case of medical emergencies to employees.
  • Maintained HR dashboards and trackers aligned with reporting cycles, enabling real-time visibility for leadership for efficient decision making.
  • Global Healthcare Solutions Provider

Senior Executive – HR Business Partner

Ascent Staffing Instakart Services Pvt. Ltd (Flipkart)
08.2020 - 04.2023
  • Oversaw HR operations for 5,000+ contractual and 250+ on-roll employees at North India's largest MH warehouse facility.
  • Collaborated with manpower vendors to onboard blue-collar, NAPS, and EDAB employees in line with Annual Operating Plan (AOP).
  • Resolved 300+ monthly employee grievances (ESIC, PF, payroll, POSH, Infosec, HR policies), achieving 100% compliance.
  • Partnered with L&D, IT, Admin, and Operations to deliver integrated HR solutions, enhancing service delivery.
  • Spearheaded engagement initiatives (festival celebrations, recognition programs, performance contests), driving a 5% increase in satisfaction scores.
  • Prepared and validated payroll inputs for contractual and on-roll employees, ensuring 100% accuracy and timely disbursement.
  • Contributed to strategic succession planning initiatives (Project Vikas, Diksha & New internship programs), impacting 70+ college students and 50 + blue collar employees.
  • Maintained HR trackers for forecasting, visibility, and compliance reporting.
  • E-commerce Warehousing Operations

Business Research Analyst – Market Intelligence & Strategic Insights

Careerist Management Consultants
08.2019 - 03.2020
  • Conducted qualitative and quantitative research across target markets, delivering insights that supported 5+ client hiring strategies.
  • Maintained industry intelligence reports, enabling accurate market forecasting and competitive benchmarking.
  • Improved targeting accuracy and reduced time-to-hire by 20% through aligned research outputs.
  • Identified 3+ new market segments and led feasibility assessments, contributing to pipeline growth.
  • Delivered weekly presentations and reports to leadership, translating complex data into clear recommendations.
  • HR & Recruitment Firm

HR Generalist – Individual Contributor Role

Dimension Corporate Services Pvt. Ltd
02.2018 - 01.2019
  • Managed end-to-end recruitment, achieving a 15% reduction in time-to-fill and improving offer-to-join ratio.
  • Coordinated BGV and onboarding processes, ensuring 100% compliance and reducing cycle time by 20%.
  • Resolved 50+ employee queries related to payroll, benefits, and workplace policies, improving satisfaction scores by 3%.
  • Conducted investigations and issued disciplinary actions, maintaining a zero non-compliance record.
  • Designed engagement initiatives (recognition programs, wellness activities), resulting in a 12% increase in retention.
  • HR Consulting Firm

Associate Assistant Manager – Recruitment Operations

InfoEdge India Ltd (Naukri.com)
07.2015 - 09.2017
  • Screened resumes and matched clients with relevant opportunities, improving placement success.
  • Prepared and analyzed performance metrics reports, tracking productivity across the recruitment team.
  • Assisted managers in creating action plans to address performance gaps, driving team improvements.
  • Online Internet Company

Operations Executive – Education & Exams

British Council Management Services Pvt. Ltd
10.2013 - 12.2014
  • Delivered voice and email support for IELTS, teaching courses, library memberships, and scholarships.
  • Volunteered at British Council Education Fairs, engaging with students and providing guidance.
  • Managed help desk operations, resolving student grievances and improving service experience.
  • Shared Services Centre

Operations Executive – Inbound Collections Process

EXL Services Pvt. Ltd
11.2011 - 07.2013
  • Handled inbound and outbound collections for British Gas (UK process), ensuring compliance with service standards.
  • Managed customer queries and payment collections, contributing to improved recovery rates.
  • Delivered consistent performance in a high-volume voice process environment, meeting KPIs for accuracy and efficiency.
  • Business Process Outsourcing (BPO)

Education

MBA - Human Resource Management

Sikkim Manipal University
01.2014

BA - Arts & Humanities

Delhi University
01.2009

Certification

HR Generalist Certification – SLA Consultants, 2016 (Lifetime Validity)

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