LAKSHMI PRATHYUSHA
Hyderabad
Summary
My goal is to become associated with a company where I can utilise my skills and gain further experience while enhancing the company's productivity and reputation.
Hardworking relationship manager proficient at devising personalized solutions to meet all types of customer demands. Positive and upbeat team player and clear communicator with demonstrated success several years of experience.
Resourceful individual willing to provide the attention and education customers need to ensure a positive financial experience. Bilingual Relationship Manager knowledgeable in explaining tools clients need to build wealth management portfolios.
Overview
4
4
years of professional experience
Work History
Relationship Manager
kisaan parivar Ltd
Hyderabad
08.2023 - Current
- Developed and maintained strong relationships with clients to ensure satisfaction and loyalty.
- Conducted regular client meetings to assess progress, discuss opportunities for growth, and address any concerns.
- Provided ongoing support throughout the sales cycle by responding promptly to inquiries, resolving issues, and following up on requests in a timely manner.
Voice process
24/7.ai
09.2022 - 08.2023
- Dealing with customer to selling products under best buy sales
- Reviewed and verified invoices for accuracy, completeness, and compliance with company policies.
- Processed invoices in accordance to established procedures.
- Resolved discrepancies between purchase orders and invoices.
Financial Advisor
TJ's info solutions
05.2021 - 07.2022
- Join as a tele caller sales in May 2021, based on performance got promoted as a assistant TL in December 2021
- As a assistant TL handled escalation calls and helped the team members gain product knowledge by giving them daily updates
- Developed financial plans and strategies tailored to clients' individual needs.
- Conducted detailed analysis of clients' current financial situation, including risk assessment, cash flow management, and retirement planning.
Product trainer
Suntek Energy Systems PVT LTD
08.2020 - 04.2021
- Explaining the product details to dealers
- Developed training materials and conducted product demonstrations for new hires.
- Conducted needs assessments to identify gaps in product knowledge among team members.
- Created detailed job aids and reference documents to support learning objectives.
- Facilitated interactive workshops with teams to encourage collaboration and problem solving.
Education
B.Tech - ECE
Sasi Institute Of Engineering and Technology
Tadepalligudem01.2019
Class 12th -
SKSD Mahila College
Hyderabad, Andhra Pradesh01.2015
Class 10th -
ZPH High School
01.2013
Skills
- MS - Office
- C
- C
- FLUENT IN English
- Issue Resolution
- Client acquisition
- Excellent Communication
- Effective customer communication
- Customer Service
- Customer Relationships
- Product Recommendations
- Relationship Management
Accomplishments
NCC cadet at School and College
Personal Information
- Age: 26
- Date of Birth: 01/06/98
- Gender: FEMALE
- Nationality: INDIAN
- Marital Status: SINGLE
Languages
- English
- Hindi
- Telugu
Hobbies and Interests
- Reading Newspaper and magazines
- Listening Music
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge.
Languages
English
First Language
Telugu
Beginner
A1
Timeline
Relationship Manager
kisaan parivar Ltd
08.2023 - Current
Voice process
24/7.ai
09.2022 - 08.2023
Financial Advisor
TJ's info solutions
05.2021 - 07.2022
Product trainer
Suntek Energy Systems PVT LTD
08.2020 - 04.2021
B.Tech - ECE
Sasi Institute Of Engineering and Technology
Class 12th -
SKSD Mahila College
Class 10th -
ZPH High School