LAKSHMI S
Customer Care Executive
Bengaluru
Summary
To take up new challenges in a growth oriented organization where in, I can use my creativity and my innovative skills such as confidence,responsibility and adaptability for the growth and success of organization
Overview
3
3
years of professional experience
Work History
Customer Care Executive
Service Bots Technology Pvt Ltd
09.2022 - Current
- Consistently exceeded performance metrics, demonstrating commitment to outstanding customer care delivery.
- Developed detailed plans based on broad guidance and direction.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Took ownership of customers issues to follow problems through to resolution.
Relationship Manager
Scintilla Info Pvt Ltd
04.2021 - 07.2022
- Conducted financial due diligence on potential investments and acquisitions.
- Consistently exceeded quarterly sales goals by cultivating a strong network of professional contacts and referrals.
- Created and maintained databases to track customer discussions and preferences for accurate, updated records.
- Monitored customer feedback and generated reports to identify areas of improvement.
Education
Master of Arts - Economics
Jain College
V V Puram, Bengaluru, India-560004 04.2001 -
Skills
- Teamwork and Collaboration
- Team Development
- Team Leadership
- Problem-solving aptitude
- Attention to Detail
- Quality Assurance
- Adaptability
Listening to music
I feel energetic and enthusiastic while listening to music
Timeline
Customer Care Executive
Service Bots Technology Pvt Ltd
09.2022 - Current
Relationship Manager
Scintilla Info Pvt Ltd
04.2021 - 07.2022
Master of Arts - Economics
Jain College
04.2001 -
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