Lakshmikumari Velayuthan
Admin And Operations Manager
Chennai,TN
Summary
Business and Operations professional with 18+ years of experience in administration, finance coordination, and management reporting, currently transitioning into Power BI-driven analytics. Hands on experience in building end-to-end Power BI dashboards with advanced DAX, time intelligence (YOY, YTD, Rolling 12 Months), and KPI stabilization techniques. Strong ability to translate business requirements into meaningful, decision-ready insights for senior management.
Knowledgeable Admin Manager with proven track record in optimizing operational workflows and enhancing productivity. Known for successfully implementing process improvements that streamline operations and reduce costs. Demonstrated expertise in team leadership and strategic planning.
Overview
24
24
years of professional experience
2
2
Certifications
3
3
Languages
Work History
Administration & Operations Professional
- Prepared and managed purchase orders, sales invoices, credit notes, and delivery documentation.
- Maintained accurate records for sales, procurement, payroll, and financial transactions.
- Coordinated with clients, vendors, and internal teams to ensure timely and accurate operations.
- Handled salary processing and payroll-related record keeping.
- Represented the organization in meetings with bank managers and external stakeholders.
- Ensured data accuracy, compliance, and consistency across operational records.
- 18+ Years
Soft Skills Trainer
Indu Interior
Chennai, Tamil Nadu
03.2007 - 05.2025
- Enhanced participant engagement by incorporating real-life scenarios and interactive activities in training sessions.
- Provided constructive feedback to participants throughout the training process, fostering self-awareness and personal growth among attendees.
- Utilized various instructional strategies such as storytelling, group discussions, demonstrations, case studies, and simulations to accommodate diverse learning styles among participants.
- Delivered engaging presentations on topics such as communication, teamwork, problem-solving, and leadership, resulting in strengthened professional relationships among trainees.
Computer Trainer
Indu Interior Decorator
03.2007 - 05.2025
- Stayed current with industry trends and emerging technologies to maintain relevancy in course content.
- Created a positive learning environment by fostering open communication and encouraging questions from participants.
- Contributed to the design of online courses, enabling accessible learning opportunities for remote employees or those with limited time availability.
- Conducted one-on-one coaching sessions for individuals seeking additional support or guidance on specific topics.
- Developed customized training programs for clients, addressing their specific needs and goals.
- Mentored junior trainers in effective teaching strategies, improving their instructional skills.
- Promoted a culture of lifelong learning within organizations by inspiring enthusiasm for technology exploration.
- Facilitated hands-on exercises that reinforced key concepts, ensuring greater retention of knowledge among participants.
- Developed strong relationships with clients through consistent communication and responsiveness to their concerns.
- Improved computer skills of students by delivering engaging and interactive training sessions.
- Increased client satisfaction by customizing curriculum based on their unique organizational requirements.
- Delivered remote training sessions via video conferencing platforms to accommodate diverse schedules and locations.
- Assisted colleagues in adopting new software tools, resulting in increased productivity.
- Enhanced student understanding of complex topics by using real-world examples and case studies.
- Communicated with students to discuss progress and need for tutoring and extra assistance.
- Trained and developed students' skills in word-processing, spreadsheet and database programs.
- Planned and implemented curriculum to teach up-to-date technology close to 400 students.
- Provided coaching and mentoring to employees.
- Facilitated virtual, in-person and blended learning sessions.
- Worked with vendors to customize business deals to accommodate business needs.
- Identified workers with specific skill sets to recommend for promotions or raises, increasing internal hiring 25%.
- Trained and mentored close to 100 new personnel hired to fulfill various roles.
Medical Transcriptionist
PTC IPL ltd
Chennai, Tamil Nadu
03.2001 - 05.2006
- Stayed up-to-date with medical terminology and industry trends to maintain accuracy in transcriptions.
- Accurately documented medical dictation to record patient care records.
- Expedited urgent document requests, ensuring prompt delivery of critical information to healthcare providers.
- Reduced errors in medical reports by reviewing, editing, and proofreading transcripts for clarity and consistency.
Education
B.COM -
ANNAMALAI UNIVERSITY
Skills
Power BI (Desktop, Service basics)
DAX (CALCULATE, FILTER, ALL, SELECTEDVALUE, VAR)
Time Intelligence (YOY, YTD, R12M, Latest Completed Year Logic)
Data Modelling (Star Schema, Calendar Table)
KPI Design & Stabilization
Slicers, Dynamic Titles, Conditional Formatting
Staff training and development
Process documentation
Logistics management
Workflow management
Facilities management
Procurement and purchasing
Customer service
Operations management
Team support
Operational efficiency
Verbal and written communication
Relationship building
Workload prioritization
Standard operating procedures
Deadline management
Continuous improvement
Interpersonal and written communication
Database management
Stakeholder management
Process mapping
Forecasting
Teamwork
Teamwork and collaboration
Problem-solving
Time management
Problem-solving abilities
Team leadership
Multitasking
Multitasking Abilities
Certification
Intermediate SQL – DataCamp
DECLARATION
I declare that the details provided above are complete and accurate to the best of my knowledge and shall be solely responsible for their authenticity.
Timeline
Soft Skills Trainer
Indu Interior
03.2007 - 05.2025
Computer Trainer
Indu Interior Decorator
03.2007 - 05.2025
Medical Transcriptionist
PTC IPL ltd
03.2001 - 05.2006
Administration & Operations Professional
B.COM -
ANNAMALAI UNIVERSITY