Lakshmi Sai Dodda
Hyderabad
Summary
Strategic leader with extensive team management experience. Builds training, mentoring and development opportunities to drive performance. Shares robust resource planning and project delivery expertise.
Overview
8
8
years of professional experience
Work History
Senior Analyst
Accenture solutions private limited
Hyderabad
03.2024 - Current
- Collaborated with cross-functional teams to enhance project outcomes and efficiency.
- Developed comprehensive reports to communicate findings and recommendations effectively.
- Mentored junior analysts, fostering skills in data interpretation and reporting.
- Maintained updated knowledge base on industry trends and best practices.
- Drafted documents that outlined processes, procedures, and best practices.
- Analyzed and tracked data to prepare forecasts and identify trends.
- Assessed programs to identify risks or problems to determine appropriate responses.
- Disseminated information regarding tools, reports or metadata enhancements.
- Identified or monitored current and potential customers using business intelligence tools.
Team Lead
Concentrix
Hyderabad
02.2023 - Current
- Led staff meetings to delegate tasks, assign workloads and communicate changing priorities.
- Remained knowledgeable in latest guidelines and best practices to ensure delivery of regulatory compliant service.
- Verified that teams carried out tasks in compliance with company regulations.
- Monitored team performance, providing suggestions for improvement and training programmes to increase team efficiency
- Managed and mentored team of 25 to deliver exceptional service.
- Inspired and managed teams in operational improvements, increasing overall productivity.
- Monitored operations to ensure employees followed relevant procedures and worked towards defined Key Performance Indicator (KPI) targets.
- Planned employee workloads and delegated tasks strategically to meet seasonal fluctuations in demand.
- Inspired teams to achieve or exceed goals through regular motivation, implementing loyalty incentives and facilitating team-building activities.
- Closely monitored team performance by conducting observations and tracking key metrics, identifying and managing underachievers appropriately.
- Completed audits and risk assessments to achieve regulatory compliance.
- Integrated process improvements to optimise overall workflow and efficiency.
- Evaluated team performance and provided constructive feedback to improve daily goal achievement.
- Assisted with team recruitment, interviewing and onboarding.
Process Specialist
Cognizant
Hyderabad
02.2022 - 11.2022
- Monitored operations to ensure employees followed relevant procedures and worked towards defined Key Performance Indicator (KPI) targets.
- Evaluated team performance and provided constructive feedback to improve daily goal achievement.
- Offered constructive feedback to employees in response to quality assurance measures.
- Integrated process improvements to optimise overall workflow and efficiency.
- Delivered clear, actionable observations and offered targeted recommendations for business improvement.
- Translated business requirements into high-level conceptual design to meet programme performance, usability and scalability criteria.
- Boosted company efficiency and customer satisfaction by eliminating inefficient processes.
- Conducted root cause analysis to formulate countermeasures to business mistakes and improve operations.
- Cooperated with project partners to develop system analysis and new system design based on client specifications.
Team Lead
Wipro
Hyderabad
01.2020 - 01.2022
- Offered constructive feedback to employees in response to quality assurance measures.
- Maintained excellent employee relationships by cultivating supportive, positive and helpful working environment.
- Served as customer service team lead, enforcing company policies, answering co-workers' questions and training new staff.
- Delivered quality service with friendly and professional demeanour.
Quality Assurance Analyst
Wipro
Hyderabad
11.2018 - 12.2019
- Coordinated and participated in internal and external quality management system audits to guarantee product and quality specifications.
- Provided daily, weekly and monthly quality information to key stakeholders, enabling informed decision-making.
- Set and achieved product quality objectives while meeting product specifications.
Associate
Wipro
Hyderabad
04.2017 - 10.2018
Education
B.Tech - E.C.E
Srinivasa Institute of Engineering & Technology
Cheyyaru2016
Intermediate - M.P.C
Gayatri Junior College
Tatipaka 2012
S.S.C - S.S.C
Z.P.P High school
Chinthalamori2010
Skills
- MS Excel
- SQL beginner
- Team building coordination
- Operational planning
- Issue resolution
- Leadership & influence
- Goal development planning
- Priority management
- KPI management
- Task delegation
- Regulatory requirements understanding
- Data collection and analysis
Languages
6,C2,6,C2
Education
other,other,other
Timeline
Senior Analyst
Accenture solutions private limited
03.2024 - Current
Team Lead
Concentrix
02.2023 - Current
Process Specialist
Cognizant
02.2022 - 11.2022
Team Lead
Wipro
01.2020 - 01.2022
Quality Assurance Analyst
Wipro
11.2018 - 12.2019
Associate
Wipro
04.2017 - 10.2018
B.Tech - E.C.E
Srinivasa Institute of Engineering & Technology
Intermediate - M.P.C
Gayatri Junior College
S.S.C - S.S.C
Z.P.P High school
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