Laxmi Shere
Bhayandar West
Summary
Driving store sales achieving the top line and bottom line of the store. Providing value services of the customer, solution selling.
Overview
7
7
years of professional experience
Work History
Senior Sales Executive
Max Retail Fashion & Lifestyle
Mumbai
08.2021 - Current
- Working in a store operations as a Senior Sales Executive.
- Handling a team of 5 staff members (Sales Associates).
- Implementation of New Lunches and Offers.
- Customer service for walk-in customers.
- Responsible for achieving the daily, monthly, and yearly targets.
- Responsible for inventory management (inward and outward of the stock).
- Responsible for addressing security tags on merchandise/products.
- Ensure that mannequins are dressed with the latest patterns and styles, and coordinate with VM.
- Ensure that all the latest stock is displayed properly, proper stock filling is done, and coordinate with VM.
- Responsible for taking the customer feedback and suggestions.
- Awarded Star of the Month for outstanding contributions to sales targets.
- Honored as Star of the Month for consistently exceeding sales goals.
Sales Associate
Max Retail Fashion & Lifestyle
Mumbai
07.2018 - 08.2021
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Answered customer inquiries regarding product features, pricing, and availability.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained cleanliness of store environment including floors, windows, displays.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Cleaned shelves, counters and tables to maintain organized store.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Assessed customer needs to provide assistance and information on product features.
Education
HSC -
Maharashtra State Board
Maharashtra04-2017
SSC -
Maharashtra State Board
Maharashtra01.2010
Skills
- Retail loss prevention
- Upselling
- Feedback implementation
- Retail store operations
- Retail merchandising expertise
- Task prioritization
- Exceptional customer service
- Sales strategies
- Point of sale operation
Languages
Marathi
First Language
Hindi
Proficient (C2)
C2
English
Intermediate (B1)
B1
Timeline
Senior Sales Executive
Max Retail Fashion & Lifestyle
08.2021 - Current
Sales Associate
Max Retail Fashion & Lifestyle
07.2018 - 08.2021
HSC -
Maharashtra State Board
SSC -
Maharashtra State Board