Summary
Overview
Work History
Education
Skills
Websites
Certification
Industryknowledgeandexpertise
Languages
References
Timeline
Generic

Abhilash Venugopal

Bengaluru

Summary

Dynamic fintech leader with a proven record in driving blockchain and cryptocurrency integration at Fintech Company. Achieved a 25% increase in merchant acquisition sales through effective team collaboration and enhanced critical thinking. Expertise in compliance and cross-border payments has led to innovative solutions that significantly elevate customer satisfaction. Aiming to leverage these skills for further advancements in the fintech sector.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Operations Manager

Fintech Company
01.2021 - Current
  • Spearhead operational strategies to optimize the day-to-day functions of the fintech company, focusing on blockchain-based payment systems and seamless integration for merchants
  • Oversee merchant onboarding and support the integration of cryptocurrency payment solutions, allowing merchants to accept Bitcoin, Ethereum, and stablecoins as payment methods
  • Lead the implementation of IBAN (International Bank Account Number) solutions, improving the efficiency and cost-effectiveness of cross-border transactions
  • Design and develop merchant solutions by integrating blockchain technologies for secure, transparent, and efficient payment processing
  • Drive the company’s AML (Anti-Money Laundering) compliance programs and ensure all operational processes meet regulatory standards for both traditional and crypto-based systems
  • Work closely with web development teams to improve internal systems, optimize service offerings, and stay ahead of trends in the fintech space, particularly blockchain and DeFi (Decentralized Finance) technologies

Onboarding Manager

Fintech Process
01.2019 - 01.2021
  • Managed the full lifecycle of merchant onboarding, offering tailored solutions that included both traditional payment gateways and blockchain-based crypto processing systems
  • Provided education and training to merchants on accepting cryptocurrency payments and integrating blockchain for efficient, low-fee transactions
  • Improved operational efficiencies by implementing IBAN solutions for international payments, reducing fees and improving processing speeds
  • Played a key role in developing best practices for onboarding, which reduced setup times and improved customer satisfaction
  • Delivered high performance consistently, becoming the top lead performer each month

Sales Agent (Part-time)

Canadian & U.S. POS Machine Client Services
01.2018 - 01.2019
  • Started part-time role in 2018 while pursuing a BCA degree, selling POS machines and payment solutions, including both traditional credit/debit systems and emerging blockchain/crypto payment solutions
  • Provided clients with customized POS solutions, explaining the benefits of digital wallets, cryptocurrency, and blockchain payment integration
  • Achieved a 25% increase in sales by leveraging in-depth knowledge of both traditional and emerging payment systems to meet the needs of a diverse customer base
  • Utilized market insights to develop strategies for positioning the company as a leader in the fintech space

Education

Bachelor of Computer Applications -

Bangalore University
05.2019

Skills

  • Sales & Merchant Acquisition
  • Blockchain & Crypto Integration
  • Operational Management
  • Web Development & Tech Management
  • Compliance & AML
  • Cross-Border Payments & IBAN
  • Team building
  • Customer service
  • Analytical and critical thinking
  • Payment processing
  • Relationship management
  • Transaction processing
  • AML compliance
  • CRM systems
  • Data mining
  • Transaction monitoring
  • Compliance monitoring
  • Account verification
  • Know your customer
  • Client onboarding
  • Banking regulations
  • Fintech Industry Knowledge

Certification

  • Certified Fintech Professional (CFP), Global Academy of Finance and Management (GAFM)
  • Blockchain for Business, University of California, Berkeley (Coursera)
  • Certified Anti-Money Laundering Specialist (CAMS), Association of Certified Financial Crime Specialists (ACFCS)

Industryknowledgeandexpertise

  • Blockchain Technology: Expert in applying blockchain for secure, transparent, and efficient payment solutions, enhancing merchant trust and customer satisfaction.
  • Crypto Processing: Proficient in integrating cryptocurrency payment gateways and offering solutions for Bitcoin, Ethereum, and other digital currencies, improving transaction speed and reducing costs.
  • IBAN Solutions: Skilled in implementing IBAN systems to streamline cross-border payments, enhancing international merchant operations and reducing transaction fees.
  • Payment Gateways: In-depth knowledge of integrating both traditional and blockchain-based payment gateways, offering seamless, low-cost payment options to merchants.
  • Compliance & AML: Expertise in ensuring AML and compliance regulations are met for both traditional and digital payment systems, protecting the company and its clients.
  • Decentralized Finance (DeFi): Familiarity with the integration of DeFi systems, providing merchants with increased financial flexibility, transparency, and lower transaction costs.

Languages

kannada
First Language
English
Proficient (C2)
C2
Malayalam
Proficient (C2)
C2
Tulu
Proficient (C2)
C2
Tamil
Intermediate (B1)
B1
Hindi
Intermediate (B1)
B1

References

References available upon request.

Timeline

Operations Manager

Fintech Company
01.2021 - Current

Onboarding Manager

Fintech Process
01.2019 - 01.2021

Sales Agent (Part-time)

Canadian & U.S. POS Machine Client Services
01.2018 - 01.2019

Bachelor of Computer Applications -

Bangalore University
Abhilash Venugopal