Lucky Sharma
Varanasi
Summary
Dynamic Management Trainee at ICICI Prudential Life Insurance, skilled in market research and client relationship management. Successfully enhanced client satisfaction through effective communication and leadership development. Proven ability to analyze data and implement sales techniques, driving improvements in service processes and workflows.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
Work History
Management Trainee
ICICI PRUDENTIAL LIFE INSURANCE
Varanasi
07.2025 - Current
- Assisted in processing customer insurance applications and documentation.
- Supported team in conducting market research for new insurance products.
- Collaborated with colleagues to enhance client service processes and workflows.
- Coordinated client meetings to discuss policy options and benefits.
- Learned company processes, procedures and employee role functions.
- Enhanced leadership abilities through training and hands-on task completion.
- Engaged in customer service initiatives to improve client satisfaction levels.
Education
MBA - Marketing
Banaras Hindu University
Varanasi 10.2023 - 04.2025
Bachelor of Science - Agriculture
Dr. Ram Manohar Lohia Avadh University
Ayodhya 08.2019 - 05.2023
Central Hindu Boys School
Varanasi Central Hindu Boys School
Varanasi Skills
- Market research
- Customer service
- Client relationship management
- Leadership development
- Communication skills
- Sales techniques
- Data analysis
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Timeline
Management Trainee
ICICI PRUDENTIAL LIFE INSURANCE
07.2025 - Current
MBA - Marketing
Banaras Hindu University
10.2023 - 04.2025
Bachelor of Science - Agriculture
Dr. Ram Manohar Lohia Avadh University
08.2019 - 05.2023
Central Hindu Boys School
Central Hindu Boys School