M. Mohammed Azharuddin
Coimbatore
Summary
In pursuit of career enhancing opportunities in the field of US Healthcare
Overview
13
13
years of professional experience
1
1
Certification
Work History
Assistant Manager
Acidus Management Solutions
Coimbatore
01.2024 - 11.2024
- Duration: 2 years
- Oversee the billing team, ensuring accurate and timely submission of claims.
- Train new staff on billing procedures and stay updated with industry changes.
- Create SOP, Trackers & Reports and set-up Operations, updating daily tracker, Team QA Standard Meeting, Client Meeting, Team Report SLA.
Team Lead - Medical Billing
Neolytix India Pvt Limited
Remote
10.2023 - 06.2024
- Duration: 3 years
- Hands on experience in managing projects in varied functions: Patient Demographics, Charge Entry, EV/B V, Payment Posting (Manual, Electronic & Denials), Refunds & Credit Balance, claims submission, Credit Card processing and posting, Bank deposit Reconciliation, Suspense account, Correspondence, Accounts Receivable, Denial Management, Bankruptcy.
Senior Client Lead - Medical Billing
Revele India Pvt Ltd
Coimbatore
06.2022 - 04.2023
- Duration: 3 years
- Met month-end reporting objectives and deadlines.
- Hands on experience in managing projects in varied functions: Patient Demographics, Charge Entry, EV/B V, Payment Posting (Manual, Electronic & Denials), Refunds & Credit Balance, claims submission, Credit Card processing and posting, Bank deposit Reconciliation, Suspense account, Correspondence, Accounts Receivable, Denial Management, Bankruptcy.
Team Lead - Medical Billing - EV, Payment Posting
Nueved Business Services India Pvt Ltd
Coimbatore
11.2021 - 04.2022
- Maintained responsibility for accounts receivable functions including processing invoices, coding payment documents.
- Generating reports. Performed processing invoices for payment, balanced customer accounts by applying payments ensuring reconciliations were correct.
- Completed Core Plans with meticulous attention, minimizing errors.
- Napped in regular conversation with patients to maintain positive health and wellbeing.
- Resolved issues such as billing or communication problems affecting care.
- Mapping client's requirements and coordinating in developing, implementing and transitioning processes in line with guidelines specified by the client.
- Weekly, Fortnightly and Monthly business reviews to keep the Client updated with all happenings, challenges and success of the projects.
- Maintaining a high-performance standard by incorporating training/coaching programs.
- Team QA meeting, Company C- Level Meeting.
- Weekly and Monthly Reports Handling.
Senior Client Partner & Team Lead - Operations
Access Healthcare Services India Pvt Ltd
Coimbatore
06.2021 - 11.2021
- Maintained responsibility for accounts receivable functions including processing invoices, coding payment documents.
- Generating reports. Performed processing invoices for payment, balanced customer accounts by applying payments ensuring reconciliations were correct.
- Completed Core Plans with meticulous attention, minimizing errors.
- Napped in regular conversation with patients to maintain positive health and wellbeing.
- Resolved issues such as billing or communication problems affecting care.
- Mapping client's requirements and coordinating in developing, implementing and transitioning processes in line with guidelines specified by the client.
- Weekly, Fortnightly and Monthly business reviews to keep the Client updated with all happenings, challenges and success of the projects.
- Maintaining a high-performance standard by incorporating training/coaching programs.
- Team QA meeting, Company C- Level Meeting.
- Weekly and Monthly Reports Handling.
Team Lead - Medical Billing - EV, Payment Posting, End to End Operation
Nueved Business Services India Pvt Ltd
Coimbatore
06.2017 - 05.2021
- Managed Total RCM- END to END Operations.
- Expertise in implementing optimum strategies to ensure top line and bottom-line profitability with key emphasis to develop business and service the existing clients.
- Expert in streamlining processes and reducing influx and reducing additional work for other RCM teams.
- Expertise in conceiving, working with Software team and implementing Software applications to enhance Operational efficacy.
Senior Customer Support Executive
Velan Info Services India Pvt Ltd
Coimbatore
02.2015 - 04.2017
- Senior Executive supervises order processing and order fulfillment tasks.
- Organizes clients' contact database, and monitors responses to customer requests and queries to minimize gaps in customer service delivery.
- Handled objections and disputes within minute timeframe, ensuring customer satisfaction.
- Grooming Team Members work to enhance their skills and be ready for the next level.
Telephonic Research Analyst
Information Evolution India Pvt Ltd
Coimbatore
05.2013 - 01.2015
- Examine and validate the accuracy of the data to ensure that it produces meaningful information.
- Analyze data. Upon collecting the data, research analysts use mathematical, statistical and analytical models to find patterns that may reveal business opportunities.
- Handled customer billing errors, researching issues in the system and working to resolve problems and inconsistencies.
- Handled objections and disputes within minute timeframe, ensuring customer satisfaction.
- Monitors responses to customer requests and queries to minimize gaps in customer service delivery.
Customer Support Executive
Velan Info Services India Pvt Ltd
Coimbatore
12.2011 - 04.2013
- Senior Executive supervises order processing and order fulfillment tasks.
- Organizes clients' contact database, and monitors responses to customer requests and queries to minimize gaps in customer service delivery.
- Handled objections and disputes within minute timeframe, ensuring customer satisfaction.
- Grooming Team Members work to enhance their skills and be ready for the next level.
Education
Diploma In Comp. Engineering -
01.2011
Higher Secondary -
01.2007
Skills
- Robotic Process Automation
- Automation Design
- Team Handling
- Process Restructured
- New Client Workflow Design
- Business Development & Transition
Certification
- Undergone Enhancement of Image with poor light training and certified as 'Best Project in College Department - Computer Science'
- Undergone LDP (Leadership Development Program) on LinkedIn
- Power Point Expert in Upskill online learning platforms
Disclaimer
I hereby declare that the above said details and information are true and trustworthy to the best of my Knowledge.
Hobbies and Interests
- Playing Cricket
- Football
- Reading Books
- Cycling
Clearing House Skills
- Availity
- Waystar
Timeline
Assistant Manager - Acidus Management Solutions
01.2024 - 11.2024
Team Lead - Medical Billing - Neolytix India Pvt Limited
10.2023 - 06.2024
Senior Client Lead - Medical Billing - Revele India Pvt Ltd
06.2022 - 04.2023
Team Lead - Medical Billing - EV, Payment Posting - Nueved Business Services India Pvt Ltd
11.2021 - 04.2022
Senior Client Partner & Team Lead - Operations - Access Healthcare Services India Pvt Ltd
06.2021 - 11.2021
Team Lead - Medical Billing - EV, Payment Posting, End to End Operation - Nueved Business Services India Pvt Ltd
06.2017 - 05.2021
Senior Customer Support Executive - Velan Info Services India Pvt Ltd
02.2015 - 04.2017
Telephonic Research Analyst - Information Evolution India Pvt Ltd
05.2013 - 01.2015
Customer Support Executive - Velan Info Services India Pvt Ltd
12.2011 - 04.2013
Al Ameen Institute of Technology - Diploma In Comp. Engineering,
Breeks Anglo Indian Hrc School - Higher Secondary,