Mable Fernandes
Mumbai
Summary
HR Manager with extensive experience in boosting employee engagement and performance management. Expertise in payroll compliance and contract analysis, contributing to a positive workplace culture. Proven ability to implement innovative training programs that enhance team success and communication. Committed to optimizing the employee lifecycle to achieve organizational excellence.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Manager - HR
DTSS (Dusters Total Solutions Services Pvt. Ltd.)
03.2025 - Current
- Managed the full employee lifecycle (6,000+ team members): onboarding, mobilization/demobilization, payroll, and compliance.
- Handled HR operations, including IR advice, and staffing in line with organizational policies.
- End to End hiring and retention
- Developed training programs to enhance staff skills and performance.
- Executed employee engagement activities and communicated between the base office, employees, and clients.
- Scrutinized contracts, and promoted positive office culture at various sites.
- Drove staff performance management, motivation, and development.
- Conducted regular performance reviews to provide feedback and support development.
- Led safety meetings to promote workplace safety and compliance standards.
- Coached, mentored and trained team members in order to improve their job performance.
- Enforced customer service standards and resolved customer problems to uphold quality service.
Manager - HR
TCFM (Technique Control Facility Mgt. Pvt. Ltd.)
01.2024 - 03.2025
- An Embassy Group enterprise.
- Managed regional HR activities.
- End-to-end lifecycle of site employees and back-office team.
- Oversaw daily operations to ensure service quality and efficiency.
- Led a team of over 3,000 employees, ensuring high productivity and excellent customer service.
- Negotiated contracts and agreements with vendors and suppliers to reduce costs.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
Asst. Manager - HR
Sodexo India Services Pvt. Ltd.
01.2017 - 08.2024
- Managed PAN India client locations
- Facilitated recruitment processes and onboarding for new employees.
- Managed employee relations and resolved workplace conflicts effectively.
- Developed and implemented HR policies in alignment with company goals.
- Coordinated training programs to enhance employee skills and performance.
- Supported performance evaluation processes to ensure fair assessments.
- Assisted in the design of employee engagement initiatives to boost morale.
Executive - HR
PSIPL (Property Solutions India Pvt. Ltd.)
01.2014 - 01.2017
- Front Office Manager for the CEO Floor.
- Promoted to HR Executive, as the site HR.
- Managed client relationships to ensure satisfaction and retention.
- Developed strategic initiatives to enhance property management services.
- Maintain the complete lifecycle of an employee, from hiring to exit.
- Coordinated training programs for staff on industry best practices and compliance.
- Structured HR consulting services to support clients during organizational developments and changes.
- Oversaw budget planning and resource allocation for various projects.
- Implemented reporting systems to track project progress and performance metrics.
Asst Manager
Kotak Mahindra Bank
01.2012 - 01.2014
- Customer care executive for outbound and inbound tasks.
- Maintained up-to-date knowledge of company products and services.
- Assisted in developing and implementing banking procedures for improved customer service.
Education
Human Resourse
HB Welingkars Institute
Mumbai06-2020
Diploma - HR
Welingkars Institute
Mumbai01.2014
B.M.S. - Management Studies
Vivek College Of Commerce
Mumbai01.2011
H.S.C. -
S.N.D.T College
Maharashtra01.2008
S.S.C. -
St. Joseph's High School
Maharashtra01.2006
Skills
- Employee life cycle management
- Payroll and compliance
- Contract scrutiny and HR policies
- Employee engagement and communication
- Employee onboarding
- Performance management
- Training program development
- Workplace safety standards
- Employee engagement initiatives
- Team building
- Team performance management
- Client relations
- Recruiting and interviewing
- Operations management
- Decision-making
- Disciplinary techniques
Hobbies and Interests
- Cooking
- Spending time with family
Certification
- IRDA certified.
- Typing examination (30 WPM).
Personal Information
Date of Birth: 28-09-1991
Professional Snapshot
DTSS (Dusters Total Solutions Services Pvt. Ltd.) An SIS Group, Manager - HR, 03/01/25, Present, TCFM (Technique Control Facility Mgt. Pvt. Ltd.) An Embassy Group, Manager - HR, 01/01/24, 12/31/25, Sodexo India Services Pvt. Ltd., Asst. Manager - HR, 01/01/17, 12/31/24, PSIPL (Property Solutions India Pvt. Ltd.), Executive - HR, 01/01/14, 12/31/17, Kotak Mahindra Bank, Asst Manager, 01/01/12, 12/31/14, Managed full employee lifecycle (6,000+ team members): onboarding, mobilization/demobilization, payroll, and compliance., Handled site HR operations, including IR advice and staffing in line with organizational policies., Executed employee engagement activities and communicated between base office, employees, and clients., Scrutinized contracts and promoted positive office culture at various sites., Drove staff performance management, motivation, and development.
Timeline
Manager - HR
DTSS (Dusters Total Solutions Services Pvt. Ltd.)
03.2025 - Current
Manager - HR
TCFM (Technique Control Facility Mgt. Pvt. Ltd.)
01.2024 - 03.2025
Asst. Manager - HR
Sodexo India Services Pvt. Ltd.
01.2017 - 08.2024
Executive - HR
PSIPL (Property Solutions India Pvt. Ltd.)
01.2014 - 01.2017
Asst Manager
Kotak Mahindra Bank
01.2012 - 01.2014
Human Resourse
HB Welingkars Institute
Diploma - HR
Welingkars Institute
B.M.S. - Management Studies
Vivek College Of Commerce
H.S.C. -
S.N.D.T College
S.S.C. -
St. Joseph's High School