Madhan Kumar R
Bengaluru
Summary
Results-driven Business Operations Lead with extensive experience at leading corporations such as Epsilon, DXC Technology, Oracle, and Hewlett Packard. Proven expertise in strategic planning and data-driven decision-making, successfully driving a significant cost reduction initiative while enhancing operational efficiencies. Possesses strong skills in MS Excel and cross-functional leadership, showcasing exceptional analytical capabilities and collaborative strengths. Committed to leveraging operational insights to foster continuous improvement and drive business success.
Overview
18
18
years of professional experience
Work History
Business Operations Lead
Epsilon
Bengaluru
08.2022 - Current
- Prepare and deliver reports, actionable insights, and recommendations for business KPIs across the organization
- Collaborate in the planning, design, development, and implementation of new processes, and improvements to existing processes
- Organize, coordinate, and lead small to medium efforts across multiple businesses; ability to identify and understand emerging issues to adapt and adjust to shifting
- Meet with decision-makers, process owners, and end users to define business, financial, and operational requirements, and business goals
- Review and analyze the effectiveness and efficiency of existing operations, and develop strategies for improving or further leveraging these systems
- Perform cost-benefit and return-on-investment analysis to aid management in making data-driven decisions
Business Planning Manager
DXC Technology (Formerly HPE)
Bengaluru
02.2016 - 08.2022
- Prepared month-end financials, including month-end financials, headcount dashboard, variance analysis, forecast, and budget for the ES Delivery organization
- Generate and distribute financial dashboards, segregated by region, country, and service lines
- Spearheaded a $10 million initiative to reduce costs from workforce expenses (TCOW)
- Coordinated the account interlock and organization forecast processes, driving accurate reconciliations
- Manager for the Best Shore ITO organization to manage the incoming demand, and the approval of the requisitions to fulfill the demand
- Define policies and governance to audit and clean the incoming demand and requisition requests in the tools
- Collaborated with Global Real Estate on capacity planning for approved seat demand
- Also manage efficiencies and run-offs within the organization to meet additional demand with internal capacities
- Lead and manage a work stream to reduce cost of the contingent workforce as part of profit improvement plan, and identify other opportunities to reduce costs by looking into various financial, operational, and people metrics
- Drive actions on the contingent workforce to realize savings of $XM for the organization for FY17 (extended and expanded to FY18 as a cost take-out program)
- Work with Region Managers and Biz Ops to collate, monitor, update, and report various actions and savings achieved to the WW ITO Steering Committee
- Audited completed actions' status for Global HR Ops, WW ITO Finance, and Global Procurement teams
Senior Financial Analyst
Oracle Financial Services Private Ltd
Bengaluru
04.2014 - 01.2016
- Interact with sales and Field Finance for budget, forecast, and various cost drivers to achieve accuracy, and report on Variance
- Preparation of Month End Financials for Region and Global premier support software
- Preparation of Global Financial Dashboard - This includes Revenue, expenses and identifies the margin by product
- This report is used by EVP for KPI purpose
- Preparation of Bookings template, Metrics and analyze the revenue recognition
- Interacting with different business groups within FP&A and controllers org (AP, AR, OM, GL etc)
Finance / Business Planning Analyst
Hewlett Packard Global Soft Private Ltd
Bengaluru
06.2010 - 04.2014
- Preparation of Month End Financials, budget and forecast with US GAAP Compliance for an organization with an annual expense of over USD 500 Million
- Preparation and reporting the monthly forecasting reports of different centers to the management
- Reporting of Actual Vs Forecasted expenses on monthly basis
- Implemented Financial Risk Module for ITO
- The task involved liasoning with the teams and ensure we have Our planning closer to reality
- Planning and reporting programs on efficiency and cost management for stretched savings budget and meeting the budgeted expenses
- Closely involved with the senior management with setting up a new reporting structure for ITO
- I was an important part of the exercise as I was the WW SPOC for any structural changes
- I was owner to information on Cost Centers, MRUs and business mappings
- Handling the Cost Centers and the headcount to ensure the Financials and Headcount are reported and aligned correctly to the business unit
Business Analyst
Ocwen Financial Solutions Private Ltd
Bengaluru
02.2007 - 11.2009
- Business and Financial Analysis for org of USD 56 Billion Residential loan servicing portfolio
- Data and financial modeling to serve the needs of internal and external clients
- Data identification, collection, validation, collation and preparation of various reports for MIS reporting
- Ad hoc analysis to facilitate executive management in decision making
- Respond to the need of internal and external entities for data, analytical and quantitative support
Education
MBA - Finance & Marketing
Indian Institute of Planning and Management
Bengaluru05.2007
B. Com -
Sri Bhagawan Mahaveer Jain College
Bengaluru05.2005
Skills
- Ms-Excel
- Ms-Access
- Power BI Basics
- Oracle/SQL Basics
- Business Objects
- Hyperion/Brio
- Ms-Office
Businessproficiency
- Budgeting and forecasting
- Business and Financial planning
- Variance Analysis
- KPI's and Balance Scorecard
- Cost-benefit analysis
- Workforce Planning
- Sales operations
- Cost reduction & containment
Personal Information
- Age: 39
- Gender: Male
- Marital Status: Married
Timeline
Business Operations Lead
Epsilon
08.2022 - Current
Business Planning Manager
DXC Technology (Formerly HPE)
02.2016 - 08.2022
Senior Financial Analyst
Oracle Financial Services Private Ltd
04.2014 - 01.2016
Finance / Business Planning Analyst
Hewlett Packard Global Soft Private Ltd
06.2010 - 04.2014
Business Analyst
Ocwen Financial Solutions Private Ltd
02.2007 - 11.2009
MBA - Finance & Marketing
Indian Institute of Planning and Management
B. Com -
Sri Bhagawan Mahaveer Jain College
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