Playing Badminton
Madhan R
Transition Manager, Process Manager
Basaveshwar Nagar, Bangalore
Summary
Detailed Process Manager with over 13 years of experience in change management, process improvement and efficiency within US Life Insurance, Underwriting and Annuity Industry. Innovated new processes and positive impacted profit margins, efficiency and quality. Outgoing personality proven to win over stakeholders and successfully promote new methodologies.
Overview
13
13
years of professional experience
4
4
Certifications
3
3
Languages
Work History
Transition Manager, Process Manager
Tata Consultancy Services
BENGALURU, Karnataka
06.2020 - Current
Transition Manager, Process Manager
Tata Consultancy Services, Bangalore
Leading Life Insurance and Annuity Company of North America:
• Manage end to end activities of a Life application
• Support Underwriting by ordering medical exams/reports, Accelerated Underwriting and Reinsurance Underwriting
• Coordinate with clients on financial, technological, operational transitions and governance changes
• Create transition plans and documents to outline project expectations, scope and staffing requirements with right skill set
• Create effective solutions to resolve issues swiftly
• Operations & IT team connects to understand the detailed migration plan/agenda
• Prepare operations volume management challenges & plans
• Understand the migration, create documents containing Pros and Cons
• Create a pool of SMEs for migration management, training management
• Close watch on activities post migration
Education
STANDARD XII / H.S.C - undefined
BACHELOR OF COMMERCE - Finance
Technology Appreciation Foundation
Skills
MS Office
Additional Information
- Date of Birth: Nov 1. 1988
- Sex: Male
- Nationality: Indian
- Marital Status: Married
- Date of Joining TCS: Aug 24, 2009
- Designation: Management Analyst/Process Manager/Transition Manager
- Location: Bangalore
- Passport Details Passport Number: W4306236
- Place of Issue: Bangalore
- Issued on: Sept 9, 2022
- Valid up to: Sept 8, 2032
- Visa Details: H1B
- Visa Validity: Sept 30’ 2024Pan Number BALPM6182R
Certification
ALMI: LOMA
Accomplishments
- Recommended Video Marketing Strategy idea to business, one of the top 7 ideas short listed for future funding
- 26 process transitions with high quality
- Lean six Sigma green belt certified with 10+ FTEs and high $$ savings
- Cross skill project improving the team cross skill index from 19% to 68%
- Successful set-up of BCP location for 2 teams at Chennai and transition of multiple process
- Best Project award at organization level for effective planning and volume management during pandemic
- Supported clients in multiple digital adaptation projects
Interests
Travelling
Photography
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Transition Manager, Process Manager
Tata Consultancy Services
06.2020 - Current
STANDARD XII / H.S.C - undefined
BACHELOR OF COMMERCE - Finance
Technology Appreciation Foundation
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