Madhumitha B
Madurai
Summary
Professional experience encompasses customer service excellence and loan processing expertise, with a focus on enhancing operational efficiency. Skills include document verification and critical thinking, essential for effective decision-making in banking environments. Aiming to leverage these competencies in a role that emphasizes customer satisfaction and operational improvement. Committed to applying analytical skills to contribute positively to organizational goals.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Deputy Manager
HDFC Bank
Madurai
12.2024 - Current
- Managed customer inquiries and provided timely support to enhance satisfaction.
- Assisted in processing loan applications and verified necessary documentation.
- Coordinated with team members to streamline banking operations and improve efficiency.
Education
BBA - Business Administration
FATIMA COLLEGE
Madurai 05-2023
HSC - Accounting And Finance
Sree Maha Matric Hr Sec School
Madurai 05-2020
High School Diploma -
Sree Maha Matric Hr Sec School
Madurai 05-2018
Skills
- Loan processing
- Document verification
- Customer service
- Banking operations
- Time management
- Critical thinking
- Decision making
Languages
Tamil
First Language
English
Proficient (C2)
C2
Certification
- First class in Typing writing -English(Junior) with 45WPM.
Timeline
Deputy Manager
HDFC Bank
12.2024 - Current
BBA - Business Administration
FATIMA COLLEGE
HSC - Accounting And Finance
Sree Maha Matric Hr Sec School
High School Diploma -
Sree Maha Matric Hr Sec School