Madhura Brahmankar
Assistant Manager
Bengaluru
Summary
Results-driven Operations Manager with 2.5 years of experience in Process improvement, Logistics Management, Project Management, and Data Analysis. Improved business processes to achieve 90% on-time performance, resulting in increased customer satisfaction. Adept at identifying operational inefficiencies and implementing strategic solutions that drive cost savings and optimize business performance.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
Assistant Manager
Reliance Retail Limited
Mumbai
06.2022 - 03.2023
- Launched operations of Digital Business in 26 Hubs.
- Developed Visibility Dashboards including all business verticals for monitoring of abnormalities by working with Operations.
- Supported Hub operations and escalations on central level.
- Automated existing reports for better analysis and reduced report generation time by 70%
- Ensured system hygiene by providing closure to approximately 100000 consignments in system.
Senior Executive-Operations
Mahindra Logitics Limited
Mumbai
08.2020 - 05.2022
- Responsible for managing operations in North Region and increasing daily performance
- Making periodical reports, managing backend activities of operation, managing escalations & adherence of Process
- Driving operations at all city Hubs & interaction with customers.
- Setting up hubs and managing manpower.
- Vendor Management, Team Building.
- Optimizing resources & improving productivity.
Education
MBA - Supply Chain And Operations Management
Durgadevi Institute of Management Studies
Mumbai, Maharashtra 08.2018 - 05.2020
Bachelor of Engineering - Electronics And Telecommunication
Yeshwantrao Chavhan College of Engineering
Nagpur, Maharashtra 08.2013 - 03.2018
Skills
Advanced Excel
Critical Thinking
Tableau
Data Analysis
Logistics Management
Project management
Ecommerce Operations
SQL
Certification
Six Sigma- green Belt
Timeline
Assistant Manager
Reliance Retail Limited
06.2022 - 03.2023
Senior Executive-Operations
Mahindra Logitics Limited
08.2020 - 05.2022
MBA - Supply Chain And Operations Management
Durgadevi Institute of Management Studies
08.2018 - 05.2020
Bachelor of Engineering - Electronics And Telecommunication
Yeshwantrao Chavhan College of Engineering
08.2013 - 03.2018