CAREER OBJECTIVES:-
To employ my knowledge and experience with the intention of securing a professional
career with opportunity for challenges and career advancement, while gaining
knowledge of new skills and expertise.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
Work History
Collection Executive
Euronics Industries Pvt. Ltd
Gurgaon
12.2021 - Current
Contact clients to ask about their overdue payments Via E-Mail, Whatsapp and Calls
Uploading invoices on Portal
Preparing customer Balance confirmation and No due certificates and sharing Ledgers
Arranging Cheque pickup
Prosssing payments and Refunds.
Responded to requests for new or increased open account credit limits.
Collaborated on collection and dispute resolution issues.
Set up and updated customer accounts and CRM with interactions, payments and personal information.
Contacted customers to collect outstanding payments via one-time or negotiated installment methods.
Monitored payments due from clients and promptly contacted clients with past due payments.
Generated reports each month covering data.
Produced tables, pivot reports and charts for use in key decision-making processes.
Scanned documents and saved in database to keep records of essential organizational information.
Corrected data entry errors to prevent duplication or data degradation.
Resolved discrepancies in data entry activities for accurate, complete jobs.
Followed established procedures to enter and process data correctly.
Checked for accuracy by verifying data and records.
Sales Coordinator
GVI Hardware
Delhi
08.2018 - 03.2020
Handling orders over the calls
Post- sales finalizing the orders
Responsible for coordinating the flow of products to the Customers.
Handled customer inquiries by staying up-to-date on market and industry trends and finding unique solutions to issues.