Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mahegul Tabassum

Ara

Summary

Results-driven Customer Relations Executive with expertise in CRM software and effective communication. Proven ability to manage customer feedback systems and enhance service quality.

Overview

3
3
years of professional experience

Work History

Customer Relations Executive

MORRIS GARAEES
PATNA
03.2025 - Current
  • Managed customer inquiries through phone and email communication.
  • Maintained accurate records of customer interactions in CRM system.
  • Collaborated with sales team to address customer concerns effectively.
  • Entered data accurately into company databases and spreadsheets.
  • Collaborated with team members to streamline data entry processes.

Customer Experience Manager

Rohit Automobiles
ara
10.2022 - 02.2025
  • Managed customer feedback systems to enhance service quality and responsiveness.
  • Coordinated with sales teams to ensure seamless customer interactions and support.
  • Analyzed customer service data to identify trends and areas for improvement.
  • Entered data accurately into company databases and spreadsheets.
  • Reviewed documents for completeness and ensured accuracy of information.
  • Managed electronic filing systems to maintain organized records.

Education

DCA - MS WORDS, MS EXCEL, FUNDAMENTAL OF COMPUTER,

ARCADE COMPUTER ACADEMY
ARA
04-2018

BECHELOR OF COMMERCE -

HD JAIN COLLEGE
ARA
09-2011

INTERMEDIATE - Commerce

MAHARAJA COLLEGE
ARA
06-2010

MATRICULATION -

JAIN KANYA PATSHALA HIGH SCHOOL
ARA
05-2008

Skills

  • Customer relationship management
  • Customer feedback analysis
  • CRM software usage
  • Data entry accuracy
  • Record keeping
  • Customer service excellence

Timeline

Customer Relations Executive

MORRIS GARAEES
03.2025 - Current

Customer Experience Manager

Rohit Automobiles
10.2022 - 02.2025

DCA - MS WORDS, MS EXCEL, FUNDAMENTAL OF COMPUTER,

ARCADE COMPUTER ACADEMY

BECHELOR OF COMMERCE -

HD JAIN COLLEGE

INTERMEDIATE - Commerce

MAHARAJA COLLEGE

MATRICULATION -

JAIN KANYA PATSHALA HIGH SCHOOL
Mahegul Tabassum