Mahegul Tabassum
Ara
Summary
Results-driven Customer Relations Executive with expertise in CRM software and effective communication. Proven ability to manage customer feedback systems and enhance service quality.
Overview
3
3
years of professional experience
Work History
Customer Relations Executive
MORRIS GARAEES
PATNA
03.2025 - Current
- Managed customer inquiries through phone and email communication.
- Maintained accurate records of customer interactions in CRM system.
- Collaborated with sales team to address customer concerns effectively.
- Entered data accurately into company databases and spreadsheets.
- Collaborated with team members to streamline data entry processes.
Customer Experience Manager
Rohit Automobiles
ara
10.2022 - 02.2025
- Managed customer feedback systems to enhance service quality and responsiveness.
- Coordinated with sales teams to ensure seamless customer interactions and support.
- Analyzed customer service data to identify trends and areas for improvement.
- Entered data accurately into company databases and spreadsheets.
- Reviewed documents for completeness and ensured accuracy of information.
- Managed electronic filing systems to maintain organized records.
Education
DCA - MS WORDS, MS EXCEL, FUNDAMENTAL OF COMPUTER,
ARCADE COMPUTER ACADEMY
ARA04-2018
BECHELOR OF COMMERCE -
HD JAIN COLLEGE
ARA09-2011
INTERMEDIATE - Commerce
MAHARAJA COLLEGE
ARA06-2010
MATRICULATION -
JAIN KANYA PATSHALA HIGH SCHOOL
ARA05-2008
Skills
- Customer relationship management
- Customer feedback analysis
- CRM software usage
- Data entry accuracy
- Record keeping
- Customer service excellence
Timeline
Customer Relations Executive
MORRIS GARAEES
03.2025 - Current
Customer Experience Manager
Rohit Automobiles
10.2022 - 02.2025
DCA - MS WORDS, MS EXCEL, FUNDAMENTAL OF COMPUTER,
ARCADE COMPUTER ACADEMY
BECHELOR OF COMMERCE -
HD JAIN COLLEGE
INTERMEDIATE - Commerce
MAHARAJA COLLEGE
MATRICULATION -
JAIN KANYA PATSHALA HIGH SCHOOL
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