Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Date Of Birth
Timeline
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Mahesh Kumar S B

Mahesh Kumar S B

Bangalore

Summary

Dynamic Sr Customer Relationship Executive at One Point One Solution LTD, adept at fostering client loyalty and enhancing satisfaction. Leveraged strong communication and analytical skills to drive service improvements and train teams, resulting in increased operational efficiency. Recognized for decisive leadership in managing complex inquiries and delivering timely resolutions.

Overview

2
2
years of professional experience

Work History

Sr Customer Relationship Executive

One Point One Solution LTD
Bengaluru
04.2023 - Current
  • Cultivated strong client relationships, enhancing customer satisfaction and retention.
  • Managed complex customer inquiries, ensuring timely resolutions and follow-ups.
  • Collaborated with cross-functional teams to improve service delivery and operational efficiency.
  • Analyzed customer feedback to identify trends and recommend improvements.
  • Trained new team members on best practices for customer engagement.

Education

B.COM -

BENGALURU UNIVERSITY
Bengaluru
06.2025

PUC -

SVR PU COLLEGE
Bengaluru
04.2022

SSLC -

Matha's International School
06.2020

Skills

  • Communication Skills
  • Fast Learner
  • Computer Skills
  • Ability to Work Under Pressure
  • Adaptability
  • Communication
  • Leadership
  • Decision-making
  • Excel and Word

Languages

  • English
  • Kannada
  • Hindi
  • Tamil
  • Telugu

Personal Information

  • Nationality: Indian
  • Driving License

Date Of Birth

11/30/2004, Hallur

Timeline

Sr Customer Relationship Executive

One Point One Solution LTD
04.2023 - Current

B.COM -

BENGALURU UNIVERSITY

PUC -

SVR PU COLLEGE

SSLC -

Matha's International School

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Mahesh Kumar S B