Summary
Overview
Work History
Education
Brief information about me
Timeline
CustomerServiceRepresentative

Mahesh Babu R

SITE RELIABILITY ENGINEER
Bangalore

Summary

Experienced Site Reliability Engineer with a unique blend of monitoring and maintaining system administration expertise. Driven by a commitment to maintain seamless functionality of the devices. As an experienced SRE, I have demonstrated history of working in the computer and networking security industry.

Skilled in networking administration with Bachelor’s degree in computer application from a recognized university.

Overview

4
4
years of professional experience
5
5
years of post-secondary education

Work History

Site Reliability Engineer

ITRON INDIA PVT LTD
Bangalore
07.2021 - Current
  • Managing the organization monitoring systems like servers, DB's, services etc..
  • Monitoring network performances and resolving the network outages.
  • Troubleshooting and resolving technical issues.
  • Escalating complex issues to senior level.
  • Documenting with ticketing tool and following standard procedures.
  • working with Microsoft azure environments and Active Directory.
  • Creating and renewing SSL certificates for customised applications using cloud servers and renewing certificates for clients before expiry.
  • Planning and implementation of user's account security rights and restrictions in Active Directory.
  • Creating, Updating and maintaining documentation associated with processed and procedures such as SOP's and Runbooks.
  • Monitoring the tools such as Solarwinds, Monolith and Zabbix.
  • Importing of shipment files in respective applications of the client.
  • Handling access requests of clients and organization internal people.
  • Key role in Load control system. ( its a load shed requested by clients based on temperature in their location).

Process Executive

COGNIZANT TECHNOLOGY SOLUTIONS
Bangalore
10.2019 - 04.2021
  • Managing master data, including creation, updates, and deletion.
  • Managing users and user roles.
  • Provide quality assurance of imported data, working with quality assurance analysts if necessary.
  • Analysing the data based on the request (ex: Create, read, info)

Education

Pre-university - PCMC

MS Ramaiah PU College
Mathikere, Bangalore
06.2014 - 05.2016

Bachelor of Computer Applications - Computer Science

St Claret College
Jalahalli, Bangalore
06.2016 - 07.2019

Brief information about me

   

  • Demonstrated work prioritization skills and evidence of managing in a fast pace, changing environment
  • Detail-oriented with excellent problem-solving, leadership, and decision making skills
  • Have excellent communication skills with which to build relationships, trust, and respect
  • Skills and Experience in Producing software products related to logging, monitoring and alerting
  • Strong troubleshooting skills and systems thinking
  • Demonstrate the skills required for the following certifications
  • Strong communication skills with a focus on user/customer interface

Timeline

Site Reliability Engineer

ITRON INDIA PVT LTD
07.2021 - Current

Process Executive

COGNIZANT TECHNOLOGY SOLUTIONS
10.2019 - 04.2021

Bachelor of Computer Applications - Computer Science

St Claret College
06.2016 - 07.2019

Pre-university - PCMC

MS Ramaiah PU College
06.2014 - 05.2016
Mahesh Babu RSITE RELIABILITY ENGINEER