Maheswararao Kommi
Hyderabad
Summary
A dynamic and result oriented professional with over 14 years of rich experience in Sales & Marketing and Customer Care /After sales in the automobile Industry
Overview
16
16
years of professional experience
Work History
Area Manager - Sales
Bajaj Auto Ltd.
Hyderabad & Vijayawada
02.2014 - Current
- Strategic Activities planning to generate more leads and block competition
- Develop of business plan with the team and the dealers and regular review and monitoring for adherence to the plans
- Achieving budgeted volumes and market shares in 3-Wheeler Passenger Segment, and 3-Wheeler Cargo Segment
- Managing inquiry management system in the region with regular reviewing and interventions
- Performance management of dealers through goal setting, business, and activity planning, regular reviewing, and interventions
- Evaluating channel performance, guiding on improvements, planning for expansion, and taking corrective actions for poor performance
- Identifying potential candidates for new channel partners and routing them to the dealer development department
- Keeping abreast of competitor activities in the region and guiding the team on necessary counteractions through BTL activities
- Managing and controlling outstanding receivables from the channel as per the norms of the organization
- Analyzing and finalizing strategic schemes for the region, undertaking annual, quarterly, and monthly sales forecasts across regions and vehicle indenting as per timelines with accuracy
- Running the Governance calendar for the region both internally and externally with the channel, reviewing regional expenses, and recommending improvements
- Providing an extra focus on the launch of new products and ensuring the success of these products in the region
- Managing sales team to maximize sales revenue and exceed targets, guiding them on strategies through regular meetings and developing specific plans to ensure long and short-term growth.
Field Service Engineer
PIAGGIO VEHICLES PRIVATE LTD
Vijayawada
04.2011 - 02.2014
- Managing the Customer Support function, After Sales activities and delivery of customer service as per company guidelines
- Vender product supports to various branches across the organization; thus, facilitate in generation of leads
- Provide product support in the field, Problem assessment, ascertain liability of warranty claim & settlement
- Achieving service business, spares, Lubricants & other various accessories promotion target as per business plan
- Incorporated for 100% spare parts sales achievement as per business plan
- Implementation of CRM & regularly monitoring the activities
- Ensure customer satisfaction level & corrective measures taken
- Mapping & Monitoring manpower status as per the requirement and ensuring technicians trained as per the target to enhance operational efficiencies of workforce, focusing on technical & customer care aspect
- Monitor post service activities like follow up with customers, service reminders & handling customer grievances for superior customer service & CSI
- Implementation of CDMS at the dealers in control, prepare action plans, implement, and monitor for improvements
- Conducting various service marketing activities as per the plan and improving the customer retention rate, improving dealer profitability
- Achieve TAT & FTR targets, preparing action plans, implement and monitor for improvements
- Quarterly once conducted the SQI (service quality index) audit
- For improving the service quality
- Maintaining the dealer infrastructure according to CIP norms
- Ensuring all tools and equipment's are available as per the guidelines
- Conducting Technical and manpower audit and improving the score in every audit
- Network expansion done as per business plan with respect to vehicle potential
- Assist dealer development team to expand the Dealer network in the assigned area, assist the dealer to appoint the manpower
- Actively participate in Retro fitment activities
- Communicate product feedback from field operations to Production / R&D teams to facilitate various changes in products
- Provide regular feedback to HO on companies as well as competitor's product performance in field.
GET
AUTOMOTIVE MANUFACTURERS PVT LTD
Nellore
06.2008 - 04.2011
- Working as a Service Adviser/Floor in charge
- Managing the major aggregates repairs (engines gear boxes and differentials)
- Prepare the failure analysis of warranty failures and send to Company
- Trouble shooting of all ASHOK LEYLAND commercial vehicles
- Fleet customer visiting in every month and Made AMC schemes to them
- Estimation prepared for accident vehicles and major overhauls
- Every day warranty claims upload on DMS (dealer management system).
Education
Executive MBA - Sales and Marketing
IIM Lucknow
05.2023
B. Tech - Mechanical Engineering
Nizam Institute of Engineering & Technology
01.2008
Inter - M P C
Jawahar Bharathi Jr. College
01.2003
S.S.C -
Z P High School
01.2001
Skills
- Flexibility according to situation
- Good Leadership Qualities
- Ability to get work from team with Motivation /clear Guidance and Hand Holding
- Dealer Development through Revenues
- Sales Process implementation at Primary & Secondary channels
- Ensure customer satisfaction ( Sales CSI )
- Right Strategy planing to Achieve Volumes and Market shares
- Create and implement Field Activations to get More Leads
- Improve Sales & Service reach
- Self Confidence and positive thinking
- Good Sales analytical skills to resolve problems
- After sales/Service experience
- Product Training to Sales team
Personal Information
- Father's Name: K. Balaiah
- Date of Birth: 06/02/84
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Languages
English, Hindi, Telugu
Accomplishments
- Selected for Development center in Bajaj auto on FY 20 for L2 ( ACT to ADOPT )
- Got 11 ZEM Awards in BAJAJ AUTO for the Achievement of Volume & Market shares
- Got 1 Dhruvatara Award in PIAGGIO
Timeline
Area Manager - Sales
Bajaj Auto Ltd.
02.2014 - Current
Field Service Engineer
PIAGGIO VEHICLES PRIVATE LTD
04.2011 - 02.2014
GET
AUTOMOTIVE MANUFACTURERS PVT LTD
06.2008 - 04.2011
Executive MBA - Sales and Marketing
IIM Lucknow
B. Tech - Mechanical Engineering
Nizam Institute of Engineering & Technology
Inter - M P C
Jawahar Bharathi Jr. College
S.S.C -
Z P High School
Similar Profiles
Sneha DhumalSneha Dhumal
Engineer at Bajaj Auto Ltd.Engineer at Bajaj Auto Ltd.
Aastha SharmaAastha Sharma
Area Sales and Marketing Manager at Bajaj Auto Ltd.Area Sales and Marketing Manager at Bajaj Auto Ltd.
Mohit GahlodMohit Gahlod
Assistant Manager at Bajaj Auto Ltd.Assistant Manager at Bajaj Auto Ltd.