Mahin Madappa KM
Bangalore
Summary
Organized and dependable professional with expertise in marketing, sales, and customer relationship management. Proven ability to manage diverse responsibilities while enhancing client satisfaction. Strong communication and problem-solving skills effectively address customer needs and adapt to market trends.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Business Development Intern
OneAssure
Bangalore
06.2025 - 09.2025
- Generated leads and established new business relationships through cold calling.
- Scheduled and coordinated meetings with prospective partners and clients to foster engagement.
- Assisted in onboarding new partners, ensuring seamless integration into existing systems.
- Resolved partner queries promptly to build trust and maintain satisfaction.
- Prepared and presented health and term insurance quotes, facilitating informed decision-making.
- Delivered comprehensive portal training to partners, emphasizing its benefits and practical applications.
- Participated in meetings with clients and partners to drive business growth.
Marketing and Sales Associate
Aiikya Village
Bangalore
08.2024 - 03.2025
- Showcased available apartment units and amenities, detailing property features and pricing options.
- Analyzed customer feedback to gauge market demand and preferences.
- Identified potential buyers through social media, referrals, and events, initiating contact via cold calls and emails.
- Maintained a comprehensive database of leads with consistent follow-up strategies.
- Monitored local real estate trends and competitive pricing to inform strategies.
- Advised clients on current market conditions to facilitate informed purchase decisions.
Operations Intern
Seetha Ice Creams Private Limited
Bangalore
07.2023 - 08.2023
- Directed daily operations, overseeing customer service, inventory, and sales activities.
- Coordinated supplier relationships to ensure timely delivery of raw materials and ingredients.
- Collaborated with team members to enhance production workflows and minimize waste.
- Assisted operations manager in planning routine operations and special projects.
- Implemented new policies to boost workplace efficiency.
Sales and Marketing Intern
Woxen Digital
Jaipur
05.2023 - 07.2023
- Measured and reported results of marketing initiatives to assess effectiveness.
- Assisted in developing social media strategies to enhance brand awareness.
- Created engaging content for online platforms and newsletters to attract audiences.
- Analyzed sales data to identify trends in customer purchasing patterns.
- Displayed eagerness to learn new tasks and skills, contributing to team growth.
Customer Relationship Associate
S2 Homes
Bangalore
10.2020 - 11.2021
- Managed customer inquiries through phone, email, and live chat for prompt responses.
- Maintained accurate records of customer interactions to facilitate data-driven decisions.
- Cultivated strong customer relationships to enhance loyalty and satisfaction.
- Collaborated with sales team to synchronize product offerings and promotional strategies.
- Conducted regular follow-ups with customers post-purchase to confirm satisfaction.
Business Development Executive and Recruitment
Joules To Watts
Bangalore
03.2020 - 09.2020
- Established strong business networks through direct communication with customers and partners.
- Developed proposals, contracts, and procedures to attract clients and improve operations.
- Formed strategic partnerships to expand business opportunities and market presence.
- Conducted market research to uncover trends and assess customer needs for service enhancement.
- Cultivated relationships with clients, partners, and vendors to support successful collaborations.
- Maintained a comprehensive database of prospective client contacts for efficient follow-up.
Culinary Intern
Aramark
Nevada
05.2017 - 10.2017
- Assisted chefs in food preparation and presentation for daily menus.
- Supported inventory management by tracking supplies and notifying staff of shortages.
- Collaborated with team members to streamline food service processes efficiently.
- Assisted in menu planning by researching seasonal ingredients and trends.
- Conducted research on culinary trends, innovative cooking methods and new ingredient sources.
- Ensured timely delivery of orders from vendors while adhering to quality standards.
- Inspected kitchen equipment for cleanliness prior to use then reported any issues for repair or replacement.
- Organized walk-in coolers and freezers to ensure that all products were properly labeled and stored correctly.
Vocational Trainee
Marriott Whitefield
Bangalore
12.2016 - 01.2017
- Conducted regular reviews of operations and identified areas for improvement.
- Evaluated customer needs and feedback to drive product and service improvements.
- Coordinated housekeeping schedules to ensure timely room cleaning and maintenance.
- Managed inventory of supplies, ensuring availability for daily operations.
- Handled guest inquiries, resolving issues effectively and professionally.
- Participated in team meetings to discuss service improvements and workflow enhancements.
- Attended meetings with senior management teams to report on progress made by individual trainees throughout their period of study.
Education
MBA - Finance and Marketing
Tapmi School of Business
Jaipur05-2024
Bachelor of Arts - Hospitality Management
University of West London
Bangalore05-2019
Bachelor of Science - Catering Science and Hotel Management
International Institute of Hotel Management
Bangalore01.2019
Skills
- Lead generation
- Business development
- Market analysis
- Customer relationship management
- Sales strategy
- Presentation skills
- Leads management
- Brand awareness
Certification
- Managerial Economics and Strategic Thinking, LinkedIn Learning
- ISDC Enlightened master class series
Accomplishments
- Was the head of the core organizing committee for Cause 2015. Cause is charity event hosted by the St. Aloysius PU College, the largest College level charity event in Mangalore, seeing footfalls of over 2500 people.
- Volunteered for one of the biggest culinary competition Young chef Olympiad conducted by International Institute of Hotel Management.
- Successfully completed the wine education and appreciation and tasting course with the Gold Certificate(distinction) from the Karnataka wine board (WEAT) which was conducted by Madhuloka wines.
- Completed the SERV safe Food Handler exam in United States of America.
Languages
- English, Full Professional Proficiency
- Hindi, Full Professional Proficiency
- Kannada, Native or Bilingual Proficiency
- Tulu, Native or Bilingual Proficiency
Timeline
Business Development Intern
OneAssure
06.2025 - 09.2025
Marketing and Sales Associate
Aiikya Village
08.2024 - 03.2025
Operations Intern
Seetha Ice Creams Private Limited
07.2023 - 08.2023
Sales and Marketing Intern
Woxen Digital
05.2023 - 07.2023
Customer Relationship Associate
S2 Homes
10.2020 - 11.2021
Business Development Executive and Recruitment
Joules To Watts
03.2020 - 09.2020
Culinary Intern
Aramark
05.2017 - 10.2017
Vocational Trainee
Marriott Whitefield
12.2016 - 01.2017
MBA - Finance and Marketing
Tapmi School of Business
Bachelor of Arts - Hospitality Management
University of West London
Bachelor of Science - Catering Science and Hotel Management
International Institute of Hotel Management
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