Hi, I’m
Majid Khan
Senior Area Manager
Lucknow,Uttar Pradesh
Summary
Experienced in Sales and growth with over 9+ years of experience SAAS& Automobile (Used Cars). Excellent reputation for resolving problems and improving customer satisfaction.
Overview
12
years of professional experience
5
years of post-secondary education
Work History
Ola Electric Pvt Ltd.Lucknow, Uttar Pradesh
Senior Manager
12.2022 - Current
Job overview
- Increased regional sales by developing and implementing strategic sales plans tailored to the local market.
- Implemented data-driven decision-making processes to identify sales trends and optimize performance.
- Reviewed historical sales data to identify areas of opportunity for upselling or cross-selling additional products or services.
- Established clear performance expectations for team members while offering support to help them achieve success.
- Conducted regular market analysis to stay ahead of competitors and exploit new opportunities for growth.
- Delivered engaging presentations to prospective customers, showcasing the company''s value proposition effectively.
- Worked closely with senior leadership on annual budget forecasting based on historical revenue, anticipated growth, and market trends.
- Negotiated contracts with vendors to secure optimal pricing and terms for the company''s benefit.
- Recruited trained, and mentored a high-performing sales team that consistently exceeded targets.
- Expanded the company''s presence in target markets by attending industry events, trade shows, and conferences.
- Contributed to the development of new products by providing valuable insights from customer feedback and market research.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
NowFloats Technologies Ltd.Ahmedabad
Branch Head.
06.2022 - Current
Job overview
- Managed branch sales, customer service, finances and recordkeeping.
- Resolved customer complaints to maintain high level of satisfaction.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Created and implemented new business opportunities by utilizing strategic networking strategies.
- Monitored sales team performance, analyzed sales data and reported information to area managers.
- Trained 15 new sales representatives on sales strategies and processes to reduce process gaps.
Ola Cars. (ANI Technologies Pvt Ltd )Ahmedabad
Procurement Team Lead
11.2021 - 06.2022
Job overview
- Participated in team-building activities to enhance working relationships.
- Hired, trained and monitored performance of salespeople to establish procurement quotas and manage sales goals.
- Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
- Furnished dealership with accurate floor traffic control data and weekly reports on sales activities.
- Engaged with customers to build rapport and loyalty.
- Always focus on new dealer onboarding for procurement.
Cars24 Services Pvt Ltd.Mumbai & Pune.
Territory Manager
11.2020 - 11.2021
Job overview
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
- Motivated and mentored sales employees to enhance presentation, negotiation and customer relations abilities.
- Recruited and hired top-level talent to add value and expertise to sales department.
Cars24 Services Pvt Ltd.Mumbai
Assistant Manager
04.2020 - 11.2020
Job overview
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Reviewed sales and gross profit report to assess company efficiency.
- Recognized staff for contributions to company success to foster engagement and increase productivity.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Developed strategy to increase sales and drive profits.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Managed and developed sales team.
Cars24 Services Pvt Ltd.Ahmadabad
Retail Manager
02.2019 - 04.2020
Job overview
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Recruited, hired and trained 15 associates to develop productive team with excellent product knowledge.
- Trained team members in successful strategies to meet operational and sales targets.
- Represented company at national and regional trade shows.
- Submitted reports to senior management to aid in business decision-making and planning.
- Managed day-to-day staffing and handled scheduling for all store employees.
- Developed C2C vertical for Cars24 in Ahmedabad.
NowFloats Technologies Ltd.Ahmedabad
Branch Manager
11.2015 - 02.2019
Job overview
- Boosted sales and customer loyalty through incentive programs.
- Handling a team of dedicated and specialized team leaders, with an overall responsibility for new business Development and upgrade existing business from the Customers.
- Managed team of 18 Account Managers, overseeing the hiring, training, and professional growth of employees.
- Improved company customer service rating by 2.3 to 3.8. Functional sales and account management skills leading to growth of accounts. Run successfully local ads to generate leads and get more business. Major Contribution in the highest growing State (Gujarat) in 2017 to 2018 in nowfloats.com.
- Engaged employees in business processes with positive motivational techniques.
- Managed branch sales, customer service, finances and recordkeeping.
- Resolved customer complaints to maintain high level of satisfaction.
- Interviewed, hired and developed team of 14.
- Monitored sales team performance, analyzed sales data and reported information to area managers.
- Built relationships with customers and community to establish long-term business growth.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
IndiaMART InterMESH Ltd.Ahmedabad
Senior Sales Executive
07.2012 - 07.2015
Job overview
- Prospected leads, scheduled meetings and converted targets into customers.
- •Prompt resolution of client complaints
•Daily 5-6 client meetings and call discussions
•Accurate mapping of products/services in clients e-catalog
•Systematic follow-up with the clients to ensure time-bound closure. - Achieve weekly, monthly sales and client retention targets.
Education
Institute Of Environment & ManagementBarabanki
MBA from Marketing
05.2010 - 07.2012
Mahatma Gandhi Kashi Vidyapith Varanasi
Bachelor of Arts from Political Science
04.2009 - 03.2012
Skills
Staff Management
Strategic planning
Policies and procedures
Sales and marketing
Business planning
Search Engine Optimization
Business Development
Operations management
Financial Management
Additional Information
First Gold coin winner of the company at Nowfloats in 2016-17
Won International trip Dubai at Indiamart in 2013.
Received employee of the year award for best performer among 3000 employees.
Timeline
Senior Manager
Ola Electric Pvt Ltd.
12.2022 - Current
Branch Head.
NowFloats Technologies Ltd.
06.2022 - Current
Procurement Team Lead
Ola Cars. (ANI Technologies Pvt Ltd )
11.2021 - 06.2022
Territory Manager
Cars24 Services Pvt Ltd.
11.2020 - 11.2021
Assistant Manager
Cars24 Services Pvt Ltd.
04.2020 - 11.2020
Retail Manager
Cars24 Services Pvt Ltd.
02.2019 - 04.2020
Branch Manager
NowFloats Technologies Ltd.
11.2015 - 02.2019
Senior Sales Executive
IndiaMART InterMESH Ltd.
07.2012 - 07.2015
Institute Of Environment & Management
MBA from Marketing
05.2010 - 07.2012
Mahatma Gandhi Kashi Vidyapith
Bachelor of Arts from Political Science
04.2009 - 03.2012