MALOLAN L

• Fulfillment Leadership: Successfully led fulfillment operations for major business units and strategic clients at Altimetrik.
• Team Management: Managed and mentored a team of 11 members, consistently tracking and driving performance excellence.
• Strategic Fulfillment: Developed and implemented tailored fulfillment strategies aligned with individual business needs, ensuring operational efficiency and effectiveness.
• Transformation Leadership: Charted a successful transformation strategy for high-impact projects, including Ancestry, Wayfair, Fright Verify, and others.
• Talent Acquisition: Onboarded average of 20-25 new candidates per month, significantly reducing hiring costs by 43% through strategic internal bandwidth utilization and vendor cost optimization.
• Sourcing Innovation: Employed diverse sourcing channels, including GitHub, Recruitment Geek, and Sweet Time Hiring, to effectively meet varying business demands.

• Team Leadership: Managed and led a team of Talent Partners, successfully reducing time-to-hire by 40%.
• Talent Acquisition Strategy: Developed and implemented effective sourcing and branding strategies to attract top talent.
• Candidate Assessment: Conducted in-depth behavioral interviews to gain valuable insights into candidate motivations and behaviors.
• Team Management: Hired, managed, trained, and evaluated a team of recruiters.
• HR Governance: Overseen governance, risk, and compliance for the Talent Acquisition team.
• Policy Development: Created and implemented recruitment, fresher hiring, and rehiring policies.
• Technology Integration: Integrated HRIS and ATS systems to enhance candidate and employee experience.
• Talent Branding: Executed successful social media campaigns, resulting in 10K LinkedIn followers in just 5 months.
• DEIB Initiatives: Championed DEIB awareness and explored gamification strategies for recruitment.
• Stakeholder Management: Coordinated with multiple stakeholders to ensure efficient recruitment processes and accurate requirement gathering.
• Performance Metrics: Consistently met recruitment targets within TAT and budget.
• Future-Oriented: Anticipated future tech requirements to proactively guide the team.
• Implemented innovative sourcing techniques to identify passive candidates and expand talent pipelines for hard-to-fill roles

• Team Leadership: Led a team of 8 Talent Acquisition professionals, overseeing work allocation, performance management, and conflict resolution.
• Global Recruitment Marketing: Drove global recruitment marketing strategies to attract top talent.
• Talent Market Insights: Shared valuable insights, data, and competitive intelligence to inform senior leadership and hiring teams.
• Technology Implementation: Identified and successfully implemented Zoho Recruit as global ATS.
• System Administration: Managed the global TA team's Applicant Tracking System.
• DEI&B Initiatives: Developed and implemented DEI&B policies for the TA team, hiring managers, and other tech panels, including initiatives like unconditional bias training, sensitivity training, and LGBTQ candidate approach.
• Metrics Ownership: Overseen and managed global TA metrics.

• Team Leadership: Led a team of Talent Partners, successfully reducing hiring costs by 50%.
• Talent Acquisition Strategy: Developed and implemented policies, procedures, sourcing, and assessment methods to attract top talent.
• Stakeholder Management: Built strong relationships with global stakeholders to maximize ROI.
• Regional TA Leadership: Managed Chennai region's TA activities, ensuring KPI achievement.
• Full-Cycle Recruitment: Provided comprehensive recruitment services, from junior to senior-level roles.
• Innovative Talent Sourcing: Employed creative strategies like FlashMob and TechTalk shows to attract talent.
• Strategic Planning: Developed annual recruitment strategies for India region.
• Direct Sourcing: Proactively sourced candidates through personal networks, cold calling, headhunting, tech talks, and coffee breaks.
• Candidate Experience: Developed and implemented metrics to enhance candidate experience.
• Performance Metrics: Consistently met established TA metrics and drove process improvement.
• Ad-Hoc Sourcing: Developed tailored sourcing strategies based on market knowledge, networks, and internal programs.
• Global TA Strategy: Contributed to global TA strategies and affirmative action plans.
• Organizational Branding: Planned and executed employee engagement initiatives to enhance organizational branding.
• CSR and Talent Development: Conducted hackathons and tech talks to engage ex-employees and tech enthusiasts.

• Recruitment Leadership: Managed the entire recruitment process, from sourcing to on-boarding.
• Innovative Talent Sourcing: Employed creative strategies like FlashMob and TechTalk shows to attract talent.
• Stakeholder Collaboration: Closely collaborated with business stakeholders to understand and meet hiring needs.
• Talent Assessment: Evaluated existing talent pools to inform hiring strategies.
• Sourcing Strategies: Effectively planned and executed sourcing strategies to attract top talent.
• Recruitment Process Management: Designed, developed, and implemented recruitment strategies to drive staffing.
• Diversity and Inclusion: Collaborated with NGOs to focus on D&I hiring, including visually and physically challenged candidates.
• Onboarding and Induction: Ensured a seamless onboarding and induction process for new joiners.
• Talent Development: Contributed to development of our LMS systems.
• Training Program Development: Prepared monthly training calendars and conducted various training programs for Chennai associates.
• Performance Evaluation: Utilized pre- and post-evaluation techniques and feedback to assess training effectiveness.
• Floor Walks: Increased awareness of learning and development programs through floor walks.
• Leadership Development: Served as a trainer for leadership development programs.
• HR Policy Restructuring: Contributed to restructuring of HR policies.
• Training Course Development: Developed and delivered training courses to address organizational needs.
• Performance Analysis: Employed Bloom's Taxonomy and Kolb's methods to analyze sales growth and team member performance.

• Sales and Customer Retention Strategy: Instructed team members on setting effective sales and customer retention goals.
• Skill Development: Provided soft skill and etiquette training to enhance team performance.
• Customer-Centric Approach: Monitored customer preferences to tailor sales efforts and focus on key areas.
• Customized Program Development: Conducted detailed requirements analyses to create tailored programs for individual clients.
• Sales Enablement: Developed and reviewed instructional materials to equip sales staff with product knowledge.
• Sales Pitch Development: Created pitch scripts and provided coaching on conducting effective sales calls.
• Sales Team Development: Created and led sales team training and development programs.
• Customer Complaint Handling: Established policies for addressing customer complaints.
• Performance Management: Implemented quotas and monitored calls to ensure maximum performance. which Increased 26%.
• Finance Team Training: Developed and delivered a course for finance team.

Developed and delivered comprehensive softskill training programs that improved employee performance by 18% in handling customers.
Designed and implemented, engaging and effective training courses on topics such as [list of topics - leadership, negotiation, time management].
Specialized in corporate sales training, equipping teams with essential skills and increasing sales revenue by 33%.
Trained 58 employees in specific softskill, communication, problem-solving over 3 Months program.
Received positive feedback rating from customers on training programs.