Manali Khadapkar
Summary
Attentive and dedicated sales assistant with 4 +years of experience in retail companies. Positive and friendly individual with a strong communication skills with the ability to upsell products and deliver an outstanding service that keeps customers returning time and again. Seeking role within a company that value their employees and offers a challenging but progressive environment.
Overview
8
8
years of professional experience
Work History
Senior Customer Relationship Associate
Epicenter Technologies Pvt. Ltd.
04.2023 - Current
- Handled soft collection calls for Bread Financial, maintaining a customer-centric approach.
- Engaged with clients to ensure timely payments while preserving customer goodwill.
- Followed compliance and regulatory standards related to debt collection practices.
- Maintained detailed records of customer interactions and payment promises.
- Worked closely with the team to meet performance targets and quality benchmarks.
SALES ASSISTANT
Digiowl Solutions
09.2018 - 01.2023
- Greeted customers with a friendly and helpful attitude
- Operate the point of sale system and handle sales transaction
- Answer queries from customers
- Receive deliveries from customers
- Perform inventory checks and catalog new stock
SOCIAL MEDIA MANAGEMENT
Leo Club of Agashi
01.2020 - 12.2020
- Uploading posts on social media platforms
- Managing day to day activities on social media platforms
EXECUTIVE TELE-MARKETING
Credence Interactive Services Pvt Ltd
04.2017 - 07.2018
- Interacted daily with prospects active clients via telephone
- Prioritizing daily workflows, including all inbound calls, quotes, and sales-related inquiries
Education
BACHELOR OF BUSINESS ADMINISTRATION - undefined
D.Y.Patil University
01.2025
SECONDARY SCHOOL -
MSBSHSE, Pune University
01.2013
Skills
- Basics of computer
- Well versed with application of Microsoft Office
- Internet based official communications
Languages
English
Marathi
Hindi
Personal Information
- Date of Birth: 03/15/95
- Gender: Female
- Nationality: Indian
- Marital Status: Single
Timeline
Senior Customer Relationship Associate
Epicenter Technologies Pvt. Ltd.
04.2023 - Current
SOCIAL MEDIA MANAGEMENT
Leo Club of Agashi
01.2020 - 12.2020
SALES ASSISTANT
Digiowl Solutions
09.2018 - 01.2023
EXECUTIVE TELE-MARKETING
Credence Interactive Services Pvt Ltd
04.2017 - 07.2018
BACHELOR OF BUSINESS ADMINISTRATION - undefined
D.Y.Patil University
SECONDARY SCHOOL -
MSBSHSE, Pune University
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