MANGESH SATISH SATHE
Customer Service Executive- Air Imports
Pune
Summary
Logistics and Supply Chain Professional with over 8 years of experience managing air freight, ODC, and project cargo across India. Proven success in improving TAT, client satisfaction, cost efficiency, and cross-functional operations. Worked with global clients like Cummins, excelling in strategic planning and execution.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Air Import Customer Service Executive
Expeditors International (India) Pvt. Ltd.
12.2024 - Current
- Manage 300+ monthly air freight imports, ensuring compliance and client-specific SOPs.
- Liaise with airlines and customs for timely cargo clearance and documentation.
- Drive proactive communication and process efficiency for improved TAT.
Key Account Manager (Support) – Cummins India Ltd.
Expeditors International (India) Pvt. Ltd.
04.2023 - 12.2024
- Led logistics planning for Cummins (MAIR Region), managing both air and ocean transport.
- Created SOPs, monitored SLAs, and presented MIS to leadership.
- Executed cost-saving strategies and optimized end-to-end logistics.
Manager – Logistics & Project Operations
Shree Hatkeshwara Translines Pvt. Ltd.
01.2020 - 01.2023
- Managed project logistics and last-mile delivery for cement and energy clients.
- Executed ODC cargo transport including permits, escorts, and P&L.
- Developed warehousing strategies and handled compliance with authorities.
Manager – Fleet Operations (Gas & Cement)
Shree Hatkeshwara Translines Pvt. Ltd.
11.2017 - 01.2020
- Oversaw 350+ trucks and 150+ bullet tankers serving BPCL, HPCL, JSW, and Coromandel.
- Led dispatch, tracking, safety, and driver teams across regional hubs.
Education
MBA – International Trade -
NMIMS
01.2022 - 01.2024
Bachelor of Commerce - undefined
Capital University
03.2017 - 08.2021
HSC - undefined
Maharashtra Board
SSC - undefined
Maharashtra Board
Skills
Microsoft Excel (VLOOKUP, Pivot Tables, Dashboards)
Certification
Finance, Valuation & Risk Management, Columbia University (Hero Vired), 07/01/22, 12/01/22, Corporate Finance, Free Cash Flow, Risk & Return, Derivatives, Risk Reporting, DCF Valuation
Interests
Reading financial/logistics newsletters
Equity market trends
Leadership books
Timeline
Air Import Customer Service Executive
Expeditors International (India) Pvt. Ltd.
12.2024 - Current
Key Account Manager (Support) – Cummins India Ltd.
Expeditors International (India) Pvt. Ltd.
04.2023 - 12.2024
MBA – International Trade -
NMIMS
01.2022 - 01.2024
Manager – Logistics & Project Operations
Shree Hatkeshwara Translines Pvt. Ltd.
01.2020 - 01.2023
Manager – Fleet Operations (Gas & Cement)
Shree Hatkeshwara Translines Pvt. Ltd.
11.2017 - 01.2020
Bachelor of Commerce - undefined
Capital University
03.2017 - 08.2021
HSC - undefined
Maharashtra Board
SSC - undefined
Maharashtra Board
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