MANIKANDAN S
Operation / Project Management
Bengaluru
Summary
Experienced with team leadership, planning and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
20
20
years of professional experience
28
28
years of post-secondary education
3
3
Languages
Work History
Manager - Operations
Communication Test Design India Pvt Ltd
08.2023 - Current
- Heading Lenovo project as Operation Manager.
- Monitoring daily productivity as per customer requirement.
- Responsible for daily P&L.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished mult- tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
DEPUTY MANAGER - OPERATIONS (Project Manager)
AFORESERVE.COM LTD
11.2018 - 07.2023
- Handled the project of Acer, ECS, Asrock, Weibu, Lengdatek (As a Project Manager)
- Complete responsible for meeting SLA w.r.t all projects & customer requirements.
- Co-ordinate with customers for smooth operations.
- Responsible for key functions i.e Manpower, Equipment's, Components planning, Costing.
- Key responsibilities including planning, setting target & timelines, continuous monitoring of project progress.
- Facilitating the Repair Team.
- Reviewing weekly performance against SLA (Yield & TAT) with internal teams.
- Reviewing monthly performance against SLA with customer.
- Taking care of billing/collection part.
OPERATIONS MANAGER
RENOVATE TECHNOLOGY SERVICES
01.2016 - 10.2018
- Managed the DOA/Refurbished laptop project.
- Refurbished products sales/service.
- Out-warranty service provider for Fastek products.
- Having good knowledge in repair industry.
- Technical service provider for Startup & medium level companies in AMC based.
ASSOCIATE PRODUCTION SUPERVISOR
FLEXTRONICS TECHNOLOGIES (India) PVT LTD
04.2015 - 06.2015
- Handled the repair team with the strength of 25+ members.
- Monitoring daily production and meeting the SLA.
- Preparing and sharing daily, weekly & Monthly performance report to the management.
- Planning for parts and accessories.
TEAM LEADER
ECS INFOTECH PVT LTD
04.2012 - 03.2015
- Handled the entire repair team with the strength of 25+ members.
- Handled the DOA projects of Dell, Lenovo, Toshiba (Laptop, All in One Desktop).
- Out-warranty service provider for Wipro and Zenith (Desktop & Laptop mother boards).
- Monitoring daily output and meeting the SLA.
- Preparing daily production report and reporting to the management.
- Planning for components & peripherals.
TECHNICAL ASSOCIATE
R-Logic technology services (India) Pvt Ltd.
10.2010 - 03.2012
- Worked in Dell, Toshiba & Sony platforms in the product of ODM (Quanta & Compal).
- Worked as a debug engineer & had well knowledge in troubleshooting notebook motherboards.
SERVICE ENGINEER
CADESWORTH (I) PVT LTD
10.2005 - 05.2010
- Well experienced in chip level repair, fault analyses & trouble shooting in all kind of Intel desktop boards.
- Well experienced in rework (SMD/BGA) as per IPC standards.
Education
BCA - Computer Application
Annamalai University
TamilNadu 04.2001 - Current
High School Diploma -
Meenakshi Ammal Polytechnic College
Utthiramerur, Kanchipuram Dt, 04.2002 - 01.2005
Secondary School Leaving Certificate -
Hindu Higher Secondary School
Madurantakam 01.2001 - 01.2002
Skills
Project management
Customer relationship management (CRM)
undefinedPersonal Information
- Father's Name: R. Selvam
- Nationality: Indian
- Marital Status: Married
- Permanent Address: #51/36, Vivekanandhar Street, Kadaperi, Madurantakam, Chengalpattu Dt. Tamil Nadu - 603306
Disclaimer
Hereby, I declare that the information and facts herein stated above are true to the best of my knowledge and belief.
Timeline
Manager - Operations
Communication Test Design India Pvt Ltd
08.2023 - Current
DEPUTY MANAGER - OPERATIONS (Project Manager)
AFORESERVE.COM LTD
11.2018 - 07.2023
OPERATIONS MANAGER
RENOVATE TECHNOLOGY SERVICES
01.2016 - 10.2018
ASSOCIATE PRODUCTION SUPERVISOR
FLEXTRONICS TECHNOLOGIES (India) PVT LTD
04.2015 - 06.2015
TEAM LEADER
ECS INFOTECH PVT LTD
04.2012 - 03.2015
TECHNICAL ASSOCIATE
R-Logic technology services (India) Pvt Ltd.
10.2010 - 03.2012
SERVICE ENGINEER
CADESWORTH (I) PVT LTD
10.2005 - 05.2010
High School Diploma -
Meenakshi Ammal Polytechnic College
04.2002 - 01.2005
BCA - Computer Application
Annamalai University
04.2001 - Current
Secondary School Leaving Certificate -
Hindu Higher Secondary School
01.2001 - 01.2002
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