Summary
Overview
Work History
Education
Skills
Previous Experience
Current Role
Organizational Scope
Key Responsibilities And Achievements
Leadership And Activities
Personal data processing
Timeline
Generic

Manimaran M

AGM– Process Excellence, MIS & Business Operations
Chennai,TN

Summary

Senior operations and finance professional with extensive experience in process excellence, MIS, audit, governance, and enterprise systems across real estate and corporate functions. Proven expertise in designing organization-wide processes, policies, SOPs, audits, incentive structures, and in-house software solutions, enabling strong management control, compliance, and data-driven decision-making. Known for handling highly confidential and sensitive business matters with integrity.

Overview

3
3
Languages

Work History

Head – Process Excellence, MIS & Business Operations

- Current
  • Led and governed end-to-end processes across the following departments: Sales | CRM | Marketing | Pre-Sales | Tele Sales | Land Purchase | Secretariat | Accounts & Finance | Civil / Construction | Purchase & Procurement | Documentation | Human Resources | Architecture | Information Technology | Administration | Business Analysis | Business Operations | Legal | Liaison
  • Designed and implemented end-to-end departmental processes across 18+ functions.
  • Formulated organization-wide policies, including: KPIs & KRIs, Appraisal frameworks, Control checklists and governance mechanisms.
  • Established structured workflows ensuring inter-departmental alignment and accountability.
  • Developed Standard Operating Procedures (SOPs) for major projects: Ambattur, Wimco, Padur, Tharapakkam, Vilinjambakkam.
  • Ensured SOP adherence across project execution, compliance, and operations.
  • Conceptualized, designed, and implemented VGN 360, an in-house enterprise software platform.
  • Successfully launched VGN 360 in September 2025, integrating workflows, MIS, and reporting.
  • Created software SOPs, governance models, and enhancement frameworks.
  • Acted as a bridge between management, operations, and IT teams.
  • Designed and governed MIS frameworks and reports, including: CRM performance reports, Sales and pricing analysis reports, HR and manpower reports.
  • Standardized formats and templates across all departments: HR, Land Purchase, Civil, Administration, Sales & Marketing.
  • Ensured data accuracy, consistency, and management readiness.
  • Performed high-impact financial and operational calculations, including: Incentive calculations for Pre-Sales, Tele Sales, Sales, Marketing, and CRM teams, Pricing comparisons and benchmarking, Feasibility and viability studies, GLV (Gross Land Value) comparisons.
  • Enabled leadership with data-backed strategic insights.
  • Led internal audits across the organization.
  • Conducted cross-functional audits, including: Sales booking form audits, Lead tracking and conversion validation, Calculation and data accuracy checks.
  • Audited Channel Partner (CP) booking forms, identified discrepancies, and prevented incorrect commission payouts, directly safeguarding management and financial interests.
  • Played a key role in confidential incentive policy formulation and pricing sheet implementation.

Audit Executive

Audit Firm
- Current
  • Account preparation and finalization
  • Statutory and internal audits
  • Income Tax and GST compliance
  • Client coordination and audit closure
  • Experience: 6 Years

Education

MBA - Finance & HR

Kalasalingam University

B.Com - undefined

Madurai Kamaraj University

Skills

MIS & Advanced Excel

Tally

Process & Policy Design

Previous Experience

Audit Executive – Audit Firm, 6 Years, Account preparation and finalization, Statutory and internal audits, Income Tax and GST compliance, Client coordination and audit closure

Current Role

Head – Process Excellence, MIS & Business Operations

Organizational Scope

  • Sales
  • CRM
  • Marketing
  • Pre-Sales
  • Tele Sales
  • Land Purchase
  • Secretariat
  • Accounts & Finance
  • Civil / Construction
  • Purchase & Procurement
  • Documentation
  • Human Resources
  • Architecture
  • Information Technology
  • Administration
  • Business Analysis
  • Business Operations
  • Legal
  • Liaison

Key Responsibilities And Achievements

Designed and implemented end-to-end departmental processes across 18+ functions., KPIs & KRIs, Appraisal frameworks, Control checklists and governance mechanisms, Established structured workflows ensuring inter-departmental alignment and accountability., Developed Standard Operating Procedures (SOPs) for major projects., Ambattur, Wimco, Padur, Tharapakkam, Vilinjambakkam, Ensured SOP adherence across project execution, compliance, and operations., Conceptualized, designed, and implemented VGN 360, an in-house enterprise software platform., 2025-09-01, Successfully launched VGN 360, integrating workflows, MIS, and reporting., Created software SOPs, governance models, and enhancement frameworks., Acted as a bridge between management, operations, and IT teams., Designed and governed MIS frameworks and reports., CRM performance reports, Sales and pricing analysis reports, HR and manpower reports, Standardized formats and templates across all departments., HR, Land Purchase, Civil, Administration, Sales & Marketing, Ensured data accuracy, consistency, and management readiness., Performed high-impact financial and operational calculations., Incentive calculations for Pre-Sales, Tele Sales, Sales, Marketing, and CRM teams, Pricing comparisons and benchmarking, Feasibility and viability studies, GLV (Gross Land Value) comparisons, Enabled leadership with data-backed strategic insights., Led internal audits across the organization., Sales booking form audits, Lead tracking and conversion validation, Calculation and data accuracy checks, Audited Channel Partner (CP) booking forms, identified discrepancies, and prevented incorrect commission payouts., Played a key role in confidential incentive policy formulation and pricing sheet implementation.

Leadership And Activities

  • Captain – University Kabaddi Team
  • Participant in industrial lectures and leadership programs

Personal data processing

I hereby declare that the above information is true and correct to the best of my knowledge.

Timeline

Head – Process Excellence, MIS & Business Operations

- Current

Audit Executive

Audit Firm
- Current

B.Com - undefined

Madurai Kamaraj University

MBA - Finance & HR

Kalasalingam University
Manimaran MAGM– Process Excellence, MIS & Business Operations