Summary
Overview
Work History
Education
Skills
ACHIEVEMENTS
Languages
Timeline
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MANINDRA KRISHNA MANDAVA

Summary

Experienced sales professional with a proven track record of effectively managing high-performing sales teams and driving revenue growth. Recognized for strong emphasis on team collaboration and results-driven approach. Skilled in strategic planning, client relationship management, and sales strategy development for success in competitive environments.

Overview

14
14
years of professional experience

Work History

Mortgage loans (Sales Manager)

Axis Bank
09.2023 - Current
  • Sources Business through channel partners, DSA, builders & connectors
  • Builds good relationships with the channel partners and sourcing business
  • To handle all end to end activities related to file i.e. from Login to Disbursement
  • Cross-sell of various products like Life Insurance, General Insurance & Saving and current account, credit cards, Fixed Deposits etc…
  • Trains the channel partners & connectors axis product & process
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Conduct sales promotion activities through DSA in the open market and improve relationships through expos and events, various activities, etc.
  • Led sales team to exceed quarterly targets through strategic planning and resource allocation
  • Developed and implemented training programs to enhance staff performance and customer engagement
  • Analyzed market trends to identify new business opportunities and adjust sales strategies accordingly
  • Self-motivated, with a strong sense of personal responsibility.

Mortgages Sales Manager

Fincare small finance bank
02.2023 - 07.2023
  • Led cross-functional teams to enhance customer service delivery and operational efficiency.
  • Developed and implemented strategic initiatives to improve loan processing times and client satisfaction.
  • Managed compliance with regulatory requirements, ensuring adherence to policies and minimizing risk exposure.
  • Managed and motivated employees to be productive and engaged in work.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.

ADM (Asset Desk Manager)

Axis Bank
04.2022 - 09.2022
  • Sources Business through channel team in Branch
  • Builds good relationships with Branch Staff, salary segment team for achieving the lead generation target of all retail Asset products
  • Trains Branch Employees on selling/product
  • To handle all end to end activities related to Retail assets i.e. from Login to disbursement. Of branch sourced leads
  • Liaising with various departments within the system (Credit/Operations etc.).
  • Cross-sell of various products like Life Insurance & General Insurance.
  • Improving relationship with branches-Monitoring the performance of CASA BSM, Branch RM's, deepening the relationship with existing clients.
  • Opening of Savings Accounts & Current account from New to Bank (NTB) customer

Mortgage loans (Sales Manager)

KOTAK MAHINDRA BANK
11.2020 - 03.2022
  • Led sales team to exceed quarterly targets through strategic planning and resource allocation
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
  • Enhanced team performance with comprehensive training sessions, focusing on product knowledge and sales techniques.
  • Developed customer retention programs that enhanced client satisfaction and loyalty.
  • Analyzed market trends to adjust sales strategies, improving competitive positioning.

Mortgage loans (Branch Sales Manager)

ICICI BANK
01.2019 - 07.2020
  • Handling a Team size of more than 6 members to Achievement of Topline Business targets Along with 4HLEs.
  • Sources Business through channel teams (14Branches).
  • Builds relationships with Branches, builders and dealers.
  • Motivating entire team members to earn Incentives and guide to achieve the same.
  • Trains my team members, Branch Employees on selling/product.
  • To handle all end to end activities related to HL & LAP, i.e. from Login to Disbursement.
  • Cross-sell of various products like Life Insurance & General Insurance.
  • Acquisition of channel partners for sourcing HL/LAP-Connectors, etc.
  • Improving relationship with branches-Monitoring the performance of CASA BSM, HLEs, Branch RM's, deepening the relationship with existing clients.
  • Team Management and creating a synergy amongst the team members.
  • Achievement of Fee Income Budget (including Insurance Income).
  • Opening of Savings Accounts & Current account from New to Bank (NTB) customers


Mortgage loans (Sr.RE)

Axis Securities
09.2015 - 01.2019
  • Achieve the agreed individual sales targets ensure compliance with the bank's policies and procedures.
  • Promote bank retail products and services to potential customers by making proactive sales efforts and capitalizing on cross selling opportunities in order to achieve the sales targets.
  • To assist in conducting promotional activities, meetings to achieve the budgeted sales volumes.
  • To follow up for Document discrepancies which have been approved as deferrals
  • Direct marketing builder visits and sourcing the business from the connectors and brokers Minimize errors and act upon them for correction and re-submission if any.
  • To provide Sales MIS to Team Leader on regular basis.
  • Maintain and develop good relationship with customers through personal contact or meetings or via telephone etc.
  • Must act as a bridge between the company and its current market and future markets.
  • Display efficiency in gathering market and customer info to enable negotiations regarding variations in prices, delivery and customer specifications to their managers.

Gold Loans (RE)

Axis Securities
01.2012 - 12.2013
  • Achieve the agreed individual sales targets ensure compliance with the bank's policies and procedures.
  • Maintain and develop good relationship with customers through personal contact or meetings or via telephone etc.
  • Review their own performance and aim at exceeding their targets.
  • Minimize errors and act upon them for correction and re-submission if any.
  • Promote bank retail products and services to potential customers by making proactive sales efforts and capitalizing on cross selling opportunities in order to achieve the sales targets.
  • To assist in conducting promotional activities, meetings to achieve the budgeted sales volumes.
  • To ensure the submitted customer applications and documentations are complete and error free.
  • To follow up for Document discrepancies which have been approved as deferrals


Education

MBA - Marketing and Human Resource Management

Gauhati- University

BCA - computer applications

Acharya Nagarjuna University

Board of Intermediate Education - MPC

Board of Secondary Education - undefined

Skills

  • Relationship building
  • Sales team training
  • Staff management
  • Goals and performance
  • Direct sales

ACHIEVEMENTS

  • Qualified for the” DARE CONTEST” in KOTAK for the financial Year 2021
  • Highest Performances in Business on Feb-2020
  • Qualified for “GOA CALLING CONTAST” in axis bank for the financial year 16-17
  • Recognized and awarded the 'Extraordinary Contributor' for a quarter.

Languages

English, Telugu & Kannada

Timeline

Mortgage loans (Sales Manager)

Axis Bank
09.2023 - Current

Mortgages Sales Manager

Fincare small finance bank
02.2023 - 07.2023

ADM (Asset Desk Manager)

Axis Bank
04.2022 - 09.2022

Mortgage loans (Sales Manager)

KOTAK MAHINDRA BANK
11.2020 - 03.2022

Mortgage loans (Branch Sales Manager)

ICICI BANK
01.2019 - 07.2020

Mortgage loans (Sr.RE)

Axis Securities
09.2015 - 01.2019

Gold Loans (RE)

Axis Securities
01.2012 - 12.2013

BCA - computer applications

Acharya Nagarjuna University

Board of Intermediate Education - MPC

Board of Secondary Education - undefined

MBA - Marketing and Human Resource Management

Gauhati- University
MANINDRA KRISHNA MANDAVA