Manish Sahoo
Pune
Summary
- Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
- Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Sr. Executive
Connect Business Solutions Ltd
09.2021 - 02.2024
- Established team priorities, maintained schedules and monitored performance.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established performance goals for new joiners and provided feedback on methods for reaching those milestones.
- Navigated customers' complaints to the concerned team/location for appropriate information and timely resolution through the tool SAP.
- I have worked as a acting Team Leader, taking care of the team in the absence of the team leader and assisting the team leader as and when they needed.
Education
H.S.C - Commerce
Pratibha College of Arts, Sciences And Commerce
PCMC, Pune02.2020
S.S.C -
Wisdom English Medium High School
Dehu Road, Pune03.2018
Skills
- Technical Support
- Mail handling
- Schedule Management
- Staff Management
- Cross-functional Team Coordination
- Customer Service
- Good Judgment
- Time Management
- Employee Coaching and Mentoring
- Adaptability and Flexibility
Languages
English
Hindi
Marathi
Odia
Hobbies
- Gaming
- Cricket
- Football
Declaration
I hereby declare that the above mentioned information is correct up to my knowledge, I bear the responsibility for the correctness of above mentioned particulars.
Date:
Place:
Timeline
Sr. Executive
Connect Business Solutions Ltd
09.2021 - 02.2024
H.S.C - Commerce
Pratibha College of Arts, Sciences And Commerce
S.S.C -
Wisdom English Medium High School
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