MANISH ABROL
Bengaluru,KA
Summary
Seasoned Assistant Manager and talented leader with 9 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
Work History
Deputy Manager
Canara Bank
05.2018 - Current
- Boosted branch sales by developing and deepening customer loyalty through incentive programs.
- Recommended loan approvals and denials based on customer loan application reviews.
- Gathered and reviewed customer feedback to improve operations.
- Identified and capitalized on community business opportunities with effective networking.
- Developed prospects for new loans though weekly cold calling.
Asst. Manager
Canara Bank, Syndicate bank
05.2015 - 04.2018
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- MSME Credit Lending and Retails credit Sector growth
- Improved operational planning and business frameworks to enhance resource utilization.
- Accomplished multiple tasks within established timeframes.
- Achieved financial goals by controlling expenses, optimizing schedules and sourcing quality business and credit proposals
Probationary Officer
Syndicate
MUMBAI, MAHARASHTRA
06.2013 - 08.2015
- Supervising General Retail Banking Operations and Generating CASA leads
- Built relationships with Customers and educating clients with Digital Banking products
- Maintained compliance with all Banking laws aspects legal , policies, and procedures.
- Recommended new procedures to boost consistency and customer experiences.
- Conducted cash and key audits for controls and compliance.
- Assisted with daily cash and ATM balancing.
- Established and checked coding procedures, monitored reports and updated internal files.
- Developed strategic plans for day-to-day financial operations.
Intern
ARIEL SOFTWARE SOLUTION
MOHALI, PUNJAB
01.2011 - 10.2012
- Tracked social media trends and adapted to attract target follower demographic.
- Executed consistent online messaging across various social media verticals.
- Prepared weekly updates and reports to track growth and success rates of marketing campaigns.
- Performed market analysis and researched latest trends.
- Assisted in managing corporate social media channels.
Education
BCA - Computer And Information Sciences
PTU Jalandhar
05.2007 - 01.2010
Skills
Business Development
Retail credit analysis
FHA loan process background
Banking
Relationship building and management
Strong team-builder
Accomplishments
- Implemented new quality assurance procedures to maximize customer satisfaction and loyalty.
- Repeatedly received recognition from superiors for excellence in service.
- Supervised team of 6 staff members.
- Increased monthly revenue 30% through implementation of strategic initiatives.
- Improved loan production by 50% in a span of 1 years.
Timeline
Deputy Manager
Canara Bank
05.2018 - Current
Asst. Manager
Canara Bank, Syndicate bank
05.2015 - 04.2018
Probationary Officer
Syndicate
06.2013 - 08.2015
Intern
ARIEL SOFTWARE SOLUTION
01.2011 - 10.2012
BCA - Computer And Information Sciences
PTU Jalandhar
05.2007 - 01.2010