Manish Damannapeta
HYDERABAD
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure the position. Ready to help team achieve company goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
An enthusiastic worker with leadership skills. Eager to learn new technologies and methodologies. Always willing to innovate the new things which can improve the existing technology or workspace. Worked in development of an Android Application for the duration of 8months. Worked as a lead for projects submitted to JNTUH for the degree of Bachelor of technology.
PERSONAL QUALITIES: Highly motivated and eager to learn new things. Strong motivational and leadership skills. Ability to produce best result in pressure situation. Excellent communication skills in written and verbal both. Ability to work as individual as well as in group. Fluent lingual skills for the languages known.
Overview
4
4
years of professional experience
10
10
years of post-secondary education
1
1
Language
Work History
Relationship Manager
Home First Finance Company
Hyderabad
06.2018 - 12.2018
- Generated new business and referral clients in partnership with financial advisors and branch team.
- Worked with Marketing and Communications departments to facilitate communication and deliver personalized solutions to customers.
- Monitored issues carefully and reached out to customers to provide immediate resolution and maintain satisfaction.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Utilized prospecting techniques to identify potential clients and create opportunities to sell financial services.
- Educated customers about housing loans options and processed purchases.
D2AS Associate
Amazon Development Center India
Hyderabad
05.2019 - 03.2021
- Support -Joined as a D2AS associate and was part of tetris training for cross-skill after which supported both Digital and Devices
- Based on performance I was given a chance to join the Multi-OU team wherein I started supporting both IN and NA marketplaces for D2 technical support.
- Have assisted in training and providing on call assistance for new members of the team as an SME.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Collaborated with team members to achieve target results.
- Have supported both voice and non-voice profiles.
Sr. Business Process Executive
Copart India
Hyderabad
09.2021 - Current
- B2B Voice process, Document validation, B2c Voice process
- Working closely with the customers and the lien holders to ensure the best solution for their insurance payout
- Handled different scenarios and situations to the optimum level
- Working with the management team to bring forth new products and plans.
- Trained and provided on call support for new hires.
- Developed team communications and information for meetings.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Worked flexible hours across night, weekend and holiday shifts.
- Working as an Individual and as a team.
Education
MBA - Technology Management, Minor in HR
Osmania University
Hyderabad 12.2020 - 12.2022
Bachelor of Technology - Computer Science And Engineering
JNTU Hyderabad Through CMR Engineering College
Hyderabad 05.2014 - 01.2019
Intermediate (10+2) - MBiPC
Kendriya Vidyalaya Bolarum
Hyderabad 03.2012 - 03.2014
10th -
Kendriya Vidyalaya Bolarum
Hyderabad 03.2011 - 03.2012
Skills
TECHNICAL SKILLSundefined
Accomplishments
CMREC Little Helper
- A Student Companion App
- The application has been made with needs of students in mind
- The application provides students with study materials, Notices, Time Tables, Syllabus and Results among many other features
- The application is a literal guide to the students
- Duration: 8 Months
LIMS - Linux Interactive Management System
- The LIMS software has been developed for the sole purpose for helping in the management of Linux clusters
- The software provides users with remote access to connected systems and communication features at specific points in the software
- Duration: 2 Months
Identity based encryption with CRA
- The Identity based encryption system implements CRA(cloud revocation authority) for the sole purpose of improving cloud services and the responsibilities of the Cloud admin
- Better security to the files with multi level authorization along with encryption of the files
- Duration: 2 Months
Additional Information
- PERSONALPROFILE:
Father’s Name: D. CHANDRAMOHAN
Date of Birth:17-03-1997
Sex: Male
Timeline
Sr. Business Process Executive
Copart India
09.2021 - Current
MBA - Technology Management, Minor in HR
Osmania University
12.2020 - 12.2022
D2AS Associate
Amazon Development Center India
05.2019 - 03.2021
Relationship Manager
Home First Finance Company
06.2018 - 12.2018
Bachelor of Technology - Computer Science And Engineering
JNTU Hyderabad Through CMR Engineering College
05.2014 - 01.2019
Intermediate (10+2) - MBiPC
Kendriya Vidyalaya Bolarum
03.2012 - 03.2014
10th -
Kendriya Vidyalaya Bolarum
03.2011 - 03.2012
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