Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Manish Goud V

Hyderabad

Summary

Energetic Customer Executive known for high productivity and efficient task completion. Skilled in conflict resolution, customer relationship management, and sales strategy development. Excel at communication, problem-solving, and time management, ensuring top-tier customer service and satisfaction in every interaction. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Overview

1
1
year of professional experience

Work History

Customer Executive

Conneqt business solutions
Hyderabad
05.2022 - 04.2023
  • Participated in regular meetings with senior management team members to discuss progress towards goals related to customer satisfaction.
  • Developed strategies for responding effectively to negative feedback or reviews from customers.
  • Provided training to new customer service representatives.
  • Monitored customer satisfaction levels through surveys and feedbacks.
  • Coordinated with various departments to ensure accurate delivery of services to clients.
  • Drafted reports on customer service performance metrics.

Education

Bachelor's Degree in Business Administration -

SunRise University
Hyderabad
06-2019

Intermediate Certificate -

Sri Gayatri Junior College
Hyderbad
04-2015

Ssc -

Good Samaritan High School
Hyderabad
05-2013

Skills

  • Customer service
  • Performance metrics
  • Service coordination
  • Feedback management
  • Training development
  • Customer relationship management

Languages

English
First Language
Hindi
Proficient (C2)
C2

Timeline

Customer Executive

Conneqt business solutions
05.2022 - 04.2023

Bachelor's Degree in Business Administration -

SunRise University

Intermediate Certificate -

Sri Gayatri Junior College

Ssc -

Good Samaritan High School
Manish Goud V