A result oriented professional postgraduate with 13 years of comprehensive experience in Team Management & Customer Relationship Management. Deft in handling overall functioning of processes & implementing process in line with the guidelines. Proficient in managing & motivating teams for running operations & extensive experience of developing procedures service standards & operational policies for business excellence. A thorough professional with a proactive attitude, capable of thinking in and out of the box, generating new design solutions and ideas. Gained significant exposure in marketing, and team handling of insurance. Endowed with exemplary relationship management and communication skills with dexterity in rendering high value-added services to clients. Management, customer relationship management & effective crisis management.
Strong sales speech and time management with customer