Manisha Sangani
Hyderabad
Summary
Dynamic professional with a proven track record at Genpact, excelling in process improvement and customer service. Adept at fostering teamwork and innovative problem-solving, I effectively managed banking operations and enhanced client satisfaction. My attention to detail and adaptability drive successful outcomes in fast-paced environments.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work History
Process associate
Genpact
Hyderabad
03.2025 - Current
- Enhanced process efficiency by implementing new strategies at Genpact.
- Collaborated with team members to achieve organizational goals and improve service quality.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Personal Banker
Yesbank limited
Hyderabad
03.2024 - 10.2024
- Managed customer accounts and provided personalized banking solutions at Yes Bank Limited.
- Provided knowledgeable support on banking products and services.
- Assisted customers with account openings and loan applications.
- Processed transactions accurately and efficiently for clients.
- Utilized problem-solving skills to resolve customer inquiries swiftly and effectively.
Education
Bachelor of Science - MSCS
Ideal Degree College For Women
Hyderabad 06.2016 - 06.2019
Mpc - Mpc
Narayana Junior College
Hyderabad 06.2014 - 05.2016
ST. Donald’s High School
Hyderabad Skills
- Transaction processing
- Banking operations
- Process improvement
- Data management
- Workflow coordination
- Project coordination
- Customer service
- Account management
- Effective communication
- Attention to detail
- Time management
- Conflict resolution
- Analytical and critical thinking
- Problem resolution
- Teamwork and collaboration
- Dependable and responsible
- Flexible and adaptable
Languages
Telugu
First Language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Timeline
Process associate
Genpact
03.2025 - Current
Personal Banker
Yesbank limited
03.2024 - 10.2024
Bachelor of Science - MSCS
Ideal Degree College For Women
06.2016 - 06.2019
Mpc - Mpc
Narayana Junior College
06.2014 - 05.2016
ST. Donald’s High School