

Dynamic and result-oriented Mall Management & Facility Management professional with 12+ years of experience in commercial mall operations, administration, facility maintenance, tenant management, budgeting, vendor coordination, customer relationship management, and technical operations. Skilled in managing mall operations, security, housekeeping, technical teams, leasing support, CAM collections, and statutory compliance. Strong leadership, problem-solving, and operational planning abilities with proven expertise in improving operational efficiency, customer satisfaction, and cost control.
Results-driven management professional with extensive experience in overseeing daily operations, optimizing retail environments, and enhancing customer satisfaction. Skilled in team leadership, strategic planning, and problem-solving to adapt to evolving business needs. Strong focus on collaboration, efficient project execution, and achieving measurable outcomes. Effective communicator with keen ability to motivate and guide teams towards shared goals.
Mall Operations Management
Facility & Administration Management
Tenant Relationship Management
Vendor & AMC Management
Budgeting & Cost Control
CAM Collection & Recovery
Safety, Security & Fire Compliance
Technical Operations Coordination
Facility management