Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Abhisek Panigrahi

Abhisek Panigrahi

Senior Manager Mall : Operations, Leasing & Commercials

Summary

Experienced Head of Mall Operations, Leasing & Commercials with 11 years of expertise in managing mall functions, driving leasing strategies, and enhancing commercial performance. Proven ability to lead teams, optimize operational processes, and negotiate high-value lease agreements. Known for a results-oriented approach, strong tenant relations, and successful project management that increases mall revenue and occupancy.

Overview

13
13
years of professional experience

Work History

Senior Manager Mall Operations & Leasing

Modi Group
07.2022 - Current
  • Operational Management: Supervise all mall operations, including facility management, tenant services, and commercial leasing. Enhance operational efficiency through strategic planning and process improvements.
  • Leasing Strategy: Develop and implement leasing strategies to attract and retain top tenants, resulting in a 75% increase in mall occupancy.
  • Financial Oversight: Manage budgets and financial plans, achieving cost savings of 40% through effective expense management and revenue optimization.
  • Team Leadership: Lead a team of 50 professionals, providing direction and support to meet operational and commercial goals.
  • Negotiation & Contracts: Negotiate lease agreements, securing favorable terms and contributing to overall mall profitability.
  • Marketing & Events: Collaborate with marketing teams to drive foot traffic and boost sales, increasing mall revenue by 43% through targeted promotions and events.

Head Mall Operations &Management

Adventure Island Ltd
04.2018 - 06.2022
  • Daily Operations: Oversaw daily mall operations, including maintenance, security, and customer service, ensuring high standards of cleanliness and safety.
  • Tenant Relations: Managed relationships with tenants, addressing concerns and resolving issues to maintain high tenant satisfaction.
  • Marketing Initiatives: Implemented marketing strategies and promotional events to enhance mall visibility and attract visitors.
  • Vendor Management: Handled vendor contracts and service agreements, optimizing quality and cost efficiency.

Manager Sales & Marketing

MTECH SUPAE PVT. LTD
12.2013 - 03.2018
  • Sales Strategies: Implemented sales strategies to achieve commercial goals, including expanding into International Markets and securing clients in Colombo, Sri Lanka.
  • Pricing Policies: Communicated sales and pricing policies to staff and customers and ensured the accuracy of customer service agreements.
  • Account Planning: Led strategy sessions for account planning to retain and acquire customers, increasing business opportunities.
  • Promotional Activities: Participated in trade shows and promotional activities, working with advertisers and production managers to market products and services.

Assistant Manager

UNIMEX INFRA PVT. LTD
07.2011 - 11.2013
  • Channel Sales: Maintained strategic alliances with key partners and vendors, increasing sales.
  • Brand Promotions: Spearheaded successful branding initiatives, sales strategies and public relations approaches to underpin and enhance marketing campaign deployment.
  • Sales Pitch: Created and expanded sales presentations to new and existing customers increasing net sales revenue by 60% in sales.
  • Customer Service Management: Developed loyal and highly satisfied customer base through proactive management of team customer service strategies


Education

MBA - International Business

Institute of Marketing &Management
New Delhi
06.2009 - 2011.07

BBA - Marketing

Institute of Marketing & Management
New Delhi
06.2005 - 2008.07

Skills

  • Mall Operations Management

  • Leasing Strategies and Negotiation

  • Financial Planning and Budgeting

  • Team Leadership and Development

  • Tenant Relations and Customer Service

  • Market Analysis and Sales Strategy

  • Vendor Management

  • Project Management

Languages

English
Excellent
Hindi
Excellent
Odia
Excellent

Timeline

Senior Manager Mall Operations & Leasing

Modi Group
07.2022 - Current

Head Mall Operations &Management

Adventure Island Ltd
04.2018 - 06.2022

Manager Sales & Marketing

MTECH SUPAE PVT. LTD
12.2013 - 03.2018

Assistant Manager

UNIMEX INFRA PVT. LTD
07.2011 - 11.2013

MBA - International Business

Institute of Marketing &Management
06.2009 - 2011.07

BBA - Marketing

Institute of Marketing & Management
06.2005 - 2008.07
Abhisek PanigrahiSenior Manager Mall : Operations, Leasing & Commercials