Manmohan

• Collaborated with five distinct processes to achieve operational efficiency with 100% accuracy.
• Streamlined benefit retrieval by supporting indexing of life insurance claims.
• Processed new hire enrollments for US clients, ensuring timely onboarding.
• Managed claims as per policyholder requests, enhancing service delivery.
• Executed demographic corrections for policyholders, including name and contact updates.
• Handled dependent maintenance requests, adding or removing child and spouse dependents.
• Administered beneficiary updates, including additions and percentage changes per policyholder instructions.
• Reviewed documents to ensure accuracy and compliance with policies.

● Indulge in Systematic record keeping of request (US Insurance)

● Provide training to new joiners in regards to process knowledge and tools access.

● Implements Ownership Change

● Name Change

● Beneficiary Change

● Process Assignment and Policy Transfer