Detail-oriented data analyst with expertise in SQL, Advanced Excel, and Power BI. Proven ability to create insightful reports, ensuring compliance and enhancing decision-making processes.
Overview
7
7
years of professional experience
Work History
Associate -Account Management
Sutherland Global Services Pvt Ltd
Hyderabad
2025.03 - Current
Reviewed and moderated user-generated content to ensure compliance with platform policies, identifying policy violations, sensitive content, and potential risks.
Utilized advanced Excel to maintain and analyze large datasets of moderated content, using pivot tables, advanced formulas, and conditional formatting to track daily processing metrics and quality scores.
Applied SQL to extract user activity logs and content data from internal databases to support investigations, trend analysis, and quality audits.
Created Power BI visual reports to present insights on content trends, violation categories, and moderation workload, helping supervisors make data-driven decisions and improve operational efficiency.
Collaborated with the quality and policy teams to report recurring issues, highlight emerging content patterns, and recommend improvements to moderation guidelines.
Ensured high accuracy and consistency in moderation decisions, maintaining detailed documentation for audits and compliance requirements.
Associate-Customer Support
Tech Mahindra Limited
Hyderabad
2022.12 - 2023.12
Handled a back-end non-voice process focused on document verification and validation for compliance and fraud detection.
Used Advanced Excel to track and maintain large volumes of processed documents, applying formulas, filters, and pivot tables for efficient data handling and summary reporting.
Employed SQL queries to extract and validate data records from internal databases to support document verification accuracy.
Built weekly and monthly Power BI dashboards to visualize trends in document authenticity, rejection reasons, and processing volumes, aiding management in monitoring team performance and operational patterns.
Ensured complete and accurate documentation of all processed cases, enhancing auditability and data transparency across internal teams.
Production Section Incharge
Aerolite Industries Pvt Ltd.
Hyderabad
2018.11 - 2021.03
Planned and coordinated daily production activities to meet delivery schedules.
Performed quality checks to ensure products met required standards.
Monitored the production workflow and used Advanced Excel to track output, defects, and daily operational metrics.
Maintained accurate production records and prepared reports to support process improvements.
Education
B.Tech - Mechanical Engineer
West Godavari Institute Of Science And Engineering
Andhra Pradesh
2017-11
Intermediate - MPC
Triveni Junior College
Andhra Pradesh
2013-03
SSC -
Triveni High School
Andhra Pradesh
2011-04
Skills
SQL
Advanced Excel
Power BI reporting
Data analysis
Document verification
Compliance management
Timeline
Associate -Account Management
Sutherland Global Services Pvt Ltd
2025.03 - Current
Associate-Customer Support
Tech Mahindra Limited
2022.12 - 2023.12
Production Section Incharge
Aerolite Industries Pvt Ltd.
2018.11 - 2021.03
B.Tech - Mechanical Engineer
West Godavari Institute Of Science And Engineering