Overview
Work History
Education
Accomplishments
Timeline

Manoj Gaikwad

Support Representative
Bengaluru

Overview

5
5
years of professional experience
3
3
Languages

Work History

Business Development Manager

Provab Technosoft
Banglore , karnataka
09.2023 - 11.2023

As a Business Development Manager at PROVAB TECHNOSOFT, I am responsible for identifying and pursuing new business opportunities, developing and maintaining strategic partnerships, and providing exceptional customer support. I leverage my communication, negotiation, and problem-solving skills to deliver value to both the company and the clients.

Technical Support Executive

accenture
Bengaluru
11.2022 - 09.2023
  • Oversaw troubleshooting, technical issue resolution and consulting services to upgrade technology infrastructure.
  • Extended analysis to assist technology team efforts to escalate and resolve issues.
  • Recommending new products, services, or improvements by highlighting their relevant features and benefits.

Subject Matter Expert

eMudhra
Bengaluru
04.2019 - 06.2022
  • Align with premium partners, building relationships and collaborating on strategies. Negotiate favorable terms and conditions for successful partnerships.
  • Analyze sales data, identify trends, and use insights for sales strategy, target setting, and performance tracking.
  • Recruit, interview, and hire executives. Facilitate smooth onboarding process for seamless integration and successful ramp-up.
  • Organize team-building activities to foster a positive work environment, promote cohesion, communication, and motivation within the sales team.
  • Train and support executives with tailored programs for skill enhancement, product knowledge, and sales techniques.

Sales Associate

eMudhra
Bengaluru
08.2018 - 03.2019
  • Solved customer challenges by offering relevant products and services.
  • Sales Generation: Actively engaging with customers to promote and sell products or services. Using persuasive techniques to highlight the value of the offerings and closing sales.

Education

Undergraduate - Hospitality

Rizvi College of Hotel Management , Mumbai
04.2001 -

HSC - Commerce

D. J Doshi Gurukul, Mumbai
04.2001 -

Accomplishments

  • Efficiently hired and onboarded 15 executives within 3 months.
  • Revamp social media handles for improved engagement.
  • Deliver engaging weekly team sessions to promote fun and engagement.

Timeline

Business Development Manager - Provab Technosoft
09.2023 - 11.2023
Technical Support Executive - accenture
11.2022 - 09.2023
Subject Matter Expert - eMudhra
04.2019 - 06.2022
Sales Associate - eMudhra
08.2018 - 03.2019
Rizvi College of Hotel Management - Undergraduate, Hospitality
04.2001 -
D. J Doshi Gurukul - HSC, Commerce
04.2001 -
Manoj GaikwadSupport Representative