Manoj Gangadharan
Palakkad
Summary
Forward-thinking Regional Manager with deep understanding of market conditions and regional preferences. Decisive and hardworking leader skilled in making proactive, insightful updates to policies and procedures. Prepared to leverage 12 plus years of progressive healthcare experience to positively impact business operations.
Overview
9
9
years of professional experience
Work History
Regional Manager
Health Care At Home
09.2023 - Current
- Enhanced team performance by providing regular coaching, training, and performance feedback to team members.
- Increased client satisfaction with timely resolution of escalated issues and proactive communication on product updates.
- Collaborated with all client and internal stake holders long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Established and maintained operational standards and achieve operational KPI.
- Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
- Spearheaded operational procedures and processes to improve efficiency and optimize operations.
PATIENT CARE LEAD
INDEGENE PRIVATE LTD
06.2016 - 05.2023
- Managing field operations PSP team for assigned territory
- Maintaining KPI of team efficiently and proactively coordinating to resolve patient needs
- Providing PSP input and feedback to achieve desired goals of project
- Training and developing new team member to their best skill set and project requirement
- Conducting team audits and timely training program to achieve desired goals
- Maintaining a cordial relationship with HCP's and filed marketing team to achieve entrusted targets
- Maintained confidentiality of patient data and condition to safeguard health information.
PATIENT CARE LEAD
INDEGENE PRIVATE LTD
06.2016 - 05.2023
- Managing field operations PSP team for assigned territory
- Maintaining KPI of team efficiently and proactively coordinating to resolve patient needs
- Providing PSP input and feedback to achieve desired goals of project
- Training and developing new team member to their best skill set and project requirement
- Conducting team audits and timely training program to achieve desired goals
- Maintaining a cordial relationship with HCP's and filed marketing team to achieve entrusted targets
- Maintained confidentiality of patient data and condition to safeguard health information.
SR PATIENT CARE COUNCILLOR
INDEGENE PRIVATE LTD
03.2015 - 05.2016
- Counseling Patient and their care givers about disease and therapy as per HCP's advice and being one among them in their disease journey
- Developed and maintained courteous and effective working relationships
- Helping patients in documentation process to procure medicine
- Providing timely repurchase reminders to Patients and care givers to get continuity of therapy
- Helping patient to maintain and modulate their lifestyle during the course of the therapy
- Informing HCPs about their patient's journey in therapy at the said intervals
- Providing repurchase data at timely intervals
- Reporting weekly activities and maintaining patient's data in the said formats
- Maintaining a cordial relationship with HCP's, Patients and care givers and sales field force.
Education
MBA: Management Information Systems -
Bharathiar University
05.2016
Bcom: Commerce -
Periyar University
06.2012
Skills
- Client and stake holder engagement
- Team management
- Patient care management
- Training and development
- Problem solving
- Risk assessment
Languages
English
Hindi
Malayalam
Tamil
Kannada
Timeline
Regional Manager
Health Care At Home
09.2023 - Current
PATIENT CARE LEAD
INDEGENE PRIVATE LTD
06.2016 - 05.2023
PATIENT CARE LEAD
INDEGENE PRIVATE LTD
06.2016 - 05.2023
SR PATIENT CARE COUNCILLOR
INDEGENE PRIVATE LTD
03.2015 - 05.2016
MBA: Management Information Systems -
Bharathiar University
Bcom: Commerce -
Periyar University
Similar Profiles
Himanshu SethHimanshu Seth
Unit Head Business Operations at Health Care at HomeUnit Head Business Operations at Health Care at Home
Krishna Kant SharmaKrishna Kant Sharma
QA Head at Health Care at HomeQA Head at Health Care at Home
Stephanie N.N. WelkStephanie N.N. Welk
Home Health LVN at CALPRO Home Health Care/Gento Home Health CareHome Health LVN at CALPRO Home Health Care/Gento Home Health Care
Sanjeer KSanjeer K
Senior Design Engineer at Tata Elxsi Ltd.Senior Design Engineer at Tata Elxsi Ltd.
FABITHA UFABITHA U
Back Office Administrator at Indus Motor CompanyBack Office Administrator at Indus Motor Company