Manoj Kumar
Key Account Manager
Ghaziabad
Summary
Dynamic Sales Manager with 14 years of extensive experience in driving revenue growth and enhancing client satisfaction across diverse industries. Expertise in developing strategic sales initiatives, optimizing account management processes, and negotiating high-impact agreements. Proven ability to analyze market trends and client needs, ensuring alignment with organizational objectives. Demonstrated success in building strong relationships with key accounts and fostering team collaboration to exceed sales targets consistently. Committed to leveraging a robust skill set in interpersonal communication and data analysis to deliver exceptional results in a fast-paced environment.
Overview
15
15
years of professional experience
2
2
Languages
Work History
Key Account Manager
OLX India Pvt. Ltd.
10.2019 - Current
- Developed and implemented strategies to enhance franchise profitability and performance.
- Monitored and analyzed KPIs to identify areas for operational improvement.
- Cultivated relationships with new and existing accounts, driving revenue growth.
- Managed a portfolio of 50+ key accounts, consistently exceeding sales targets by 15%.
- Prospected new clients through networking, canvassing and referrals.
- Retain the lost accounts in the Paid classified package.
- Utilized CRM tools to optimize account interactions and improve service delivery.
Senior Sales Associate
Cars24 Services Pvt. Ltd.
03.2018 - 08.2019
- Drove revenue growth through innovative sales strategies, consistently surpassing targets.
- Cultivated strong relationships with clients, enhancing customer satisfaction and loyalty.
- Analyzed market trends to identify opportunities, informing strategic decision-making.
- Collaborated with cross-functional teams to optimize sales processes and efficiency.
- Negotiated high-impact agreements, maximizing profitability and client engagement.
Business Development Executive
Telogo Communication Pvt. Ltd.
09.2015 - 02.2018
- Spearheaded strategic sales initiatives to drive revenue growth at Telogo Communication Pvt. Ltd.
- Optimized account management processes, enhancing client satisfaction and retention.
- Analyzed market trends to identify opportunities, ensuring alignment with organizational objectives.
- Cultivated strong relationships with key accounts to consistently exceed sales targets.
- Collaborated with cross-functional teams to improve sales strategies and execution.
Shop Sales executive (S.S.E.)
L.G Electronics India Pvt. Ltd.
04.2013 - 08.2015
- Responsible for assigned sales targets (Monthly, Quarterly & annually)
- Promote the L.G Mobiles Handset & Encouraging the Sales through various promotional activities.
- Handling new clients and generating new business.
- Strategy for new product &Increase the sales and profit.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
Customer Relationship Officer
Bharti Airtel Ltd.
06.2010 - 03.2013
- Worked as Customer Relationship Officer in Mobility segment at ARC of Ghaziabad. Distributor of Postpaid and Telemedia of Bharti Airtel. (Noida& Ghaziabad Zone) from june'10 to Aug'12. Generate the Leads by Cold Calling.
- Worked as a Customer Relationship Officer in the Mobility segment.
- Preparation and keeping daily sales records.
- Generated the sales from Retailers.
- Resolved the Issue of Retailers.
Education
Bachelor of Arts - Arts
Zakkir Hussain College
New Delhi, India 04.2001 -
No Degree - Arts
D.A.V Public School
Ghaziabad, India 04.2001 -
No Degree - All Subjects
Patrachar Vidyalaya
Ghaziabad, India 04.2001 -
Skills
Sales forecasting
Personal Information
Disclaimer
I hereby declare that all information is best and true of my knowledge.
Timeline
Key Account Manager
OLX India Pvt. Ltd.
10.2019 - Current
Senior Sales Associate
Cars24 Services Pvt. Ltd.
03.2018 - 08.2019
Business Development Executive
Telogo Communication Pvt. Ltd.
09.2015 - 02.2018
Shop Sales executive (S.S.E.)
L.G Electronics India Pvt. Ltd.
04.2013 - 08.2015
Customer Relationship Officer
Bharti Airtel Ltd.
06.2010 - 03.2013
Bachelor of Arts - Arts
Zakkir Hussain College
04.2001 -
No Degree - Arts
D.A.V Public School
04.2001 -
No Degree - All Subjects
Patrachar Vidyalaya
04.2001 -