Prasad Kumar S
Bangalore
Summary
Over seven years, I've advanced from Transaction Process Analyst to Senior Process Analyst, earning the Eagle Award along the way. With expertise in optimizing transaction processes, I bring a record of excellence and dedication to every project. Seasoned Senior Process Analyst with a strong background in designing and implementing process improvements within diverse industries. Demonstrates broad expertise in data analysis, strategic planning, and project management. Skilled in identifying inefficiencies, providing actionable solutions, and leading cross-functional teams for successful execution. Past roles reveal significant impacts on operational effectiveness through improved processes and systems optimization.
Overview
8
8
years of professional experience
Work History
Senior Process Analyst
SitusAMC India pvt ltd
Bangalore
10.2024 - Current
- Analyze and optimize internal processes related to title insurance, mortgage servicing, and real estate transactions.
- Identify inefficiencies, bottlenecks, and areas for improvement to streamline operations.
- Assisted in the preparation of reports detailing findings from process evaluations.
- Developed comprehensive test plans to validate accuracy of process changes prior to deployment.
- Analyzed existing systems and identified gaps in functionality or compliance with industry standards.
Senior Process Analyst
Stellar Innovative PVT LTD
Bangalore
06.2023 - 09.2024
- Identified opportunities for automation and documented requirements for automation tools.
- Monitored performance metrics against established goals and objectives.
- Performed quantitative and qualitative evaluations to measure effectiveness of field programs and operations.
- Designed data collection and reduction to draw conclusions from operational, notional and simulated data sets.
- Communicated effectively between departments regarding process-related matters.
- Achieved cost-savings by developing functional solutions to problems.
Senior Process Analyst
Tactful System PVT LTD
Bangalore
02.2020 - 05.2023
- Directed daily operations of departments, coordinating interdepartmental project activities.
- Identified needs of customers promptly and efficiently.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Completed routine maintenance and repair.
- Researched and analyzed customer feedback data to identify potential areas for process optimization.
- Presented findings to management and executive leadership and fielded questions to help refine strategies.
Transaction Process Analyst
Conduent Business Services PVT LTD
01.2017 - 01.2020
- Provided training sessions to staff members on newly implemented processes.
- Performed quantitative and qualitative evaluations to measure effectiveness of field programs and operations.
- Developed process improvement plans to increase efficiency and reduce costs.
- Worked directly with clients to accurately define nebulous business requirements, designing operational frameworks suited to each customer's requirements.
- Observed corporate protocols and procedures to secure sensitive and confidential data.
- Facilitated meetings between stakeholders to discuss process improvements.
- Designed data collection and reduction to draw conclusions from operational, notional and simulated data sets.
Education
Bachelor of Commerce(B.com) - Commerce
APS College of Commerce
Bangalore10-2016
Pre University - Commerce
SSK PU College
Karnataka, India01.2013
SSLC -
Camlin High School
Karnataka, India01.2011
Skills
- Adaptability to new surroundings
- Shift flexibility
- Efficient task execution
- Strong decision-making and problem-solving
- Prioritization of tasks
- MS Office
- Typing Speed 30 to 40 WPM
- Quality assurance practices
- Team leadership
- Production deadline management
- Knowledge management
- Document validation
- Workflow management
- Presentations
- Client relationship management
- Quality assurance
- Process improvement
- Change implementation
- Efficiency optimization
- Operational support
- Process flows
Accomplishments
- Achieved 100% efficiency and quality of work consistently.
- Winner of Eagle Award in 2018 & 2019.
- Rewarded for achieving 100% quality on quarterly basis.
Personal Information
Date of Birth: 01/24/96
Languages
French
First Language
English
Upper Intermediate (B2)
B2
Timeline
Senior Process Analyst
SitusAMC India pvt ltd
10.2024 - Current
Senior Process Analyst
Stellar Innovative PVT LTD
06.2023 - 09.2024
Senior Process Analyst
Tactful System PVT LTD
02.2020 - 05.2023
Transaction Process Analyst
Conduent Business Services PVT LTD
01.2017 - 01.2020
Bachelor of Commerce(B.com) - Commerce
APS College of Commerce
Pre University - Commerce
SSK PU College
SSLC -
Camlin High School
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