Manu Krishnan
Ernakulam
Summary
Versatile banking professional with experience in sales, customer service, and branch operations, combined with strong technical and process-oriented skills, suitable for IT and fintech roles. Proven ability in customer onboarding, KYC compliance, transaction processing, and system-based workflow management. Experienced in using banking software, digital platforms, and enterprise applications to ensure accurate and efficient operations. Skilled in data handling, documentation, troubleshooting process issues, and coordinating with cross-functional teams. Strong analytical mindset with the ability to learn new technologies quickly, support system improvements, and adapt to digital banking environments.
Overview
8
8
years of professional experience
2
2
Certifications
Work History
Senior Officer
ESAF Small Finance Baknk
Ernakulam
11.2022 - Current
- Acquired new customers for CASA, loan, deposit, and digital banking products, driving branch growth.
- Achieved monthly sales targets through proactive lead generation and market engagement strategies.
- Conducted thorough market research and competitor analysis to pinpoint new business opportunities. Coordinated with operations, credit, and product teams to facilitate onboarding and service delivery.
- Ensured compliance with KYC, AML, and RBI guidelines during customer acquisition procedures.
Territory Sales in charge
Rorito Pens International Pvt Ltd, Chennai (GM Pens International Pvt Ltd)
Ernakulam
01.2021 - 08.2022
- Identify sales opportunities through consumer research, showcase products and services to prospective customers, evaluate data to determine the most effective sales methods, and engage with customers to resolve concerns and deliver solutions.
Territory Sales in charge
Garuda Polyflex Pvt Ltd
Ernakulam
01.2019 - 01.2021
- Created new sales orders and followed up on outstanding orders.
Managed distributor sales executive activities to align with sales targets.
Tracked and analyzed sales performance against established targets.
Coordinated communication between distributors and internal teams to optimize order fulfillment.
Accountant
ALG Ventures
Ernakulam
11.2017 - 12.2018
- Take charge of all accounting transactions with precision, develop accurate budget forecasts, and ensure the timely publication of financial statements. Skillfully reconcile accounts payable and receivable, accurately compute taxes, and prepare tax returns. Uphold the highest standards of financial data confidentiality while proactively conducting database backups whenever necessary.
Education
MBA - Finance And Operations
University Institute of Management
AlappuzhaB.Com - Computer Applications
Sree Narayana Arts & Science College
ErnakulamPlus Two - Commerce - Computer Applications
S N H S S
North Paravur ErnakulamSSLC -
S N H S S
North Paravur, ErnakulamSkills
- Customer acquisition
- Sales forecasting
- Market research
- Compliance management
- Problem solving
- Financial administration
- Data analytics
- Operations management
- Continuous improvement
Languages
English
Intermediate (B1)
B1
Malayalam
Intermediate (B1)
B1
Certification
IRDA SP Certification
Timeline
Senior Officer
ESAF Small Finance Baknk
11.2022 - Current
Territory Sales in charge
Rorito Pens International Pvt Ltd, Chennai (GM Pens International Pvt Ltd)
01.2021 - 08.2022
Territory Sales in charge
Garuda Polyflex Pvt Ltd
01.2019 - 01.2021
Accountant
ALG Ventures
11.2017 - 12.2018
MBA - Finance And Operations
University Institute of Management
B.Com - Computer Applications
Sree Narayana Arts & Science College
Plus Two - Commerce - Computer Applications
S N H S S
SSLC -
S N H S S